Dental Hygiene Clinic Receptionist

divh2Join Ivy Tech Community College/h2pBy joining Ivy Tech Community College, you will be part of a dynamic and mission-driven team that supports both community healthcare and student education. Your work directly contributes to student success and public service through high-quality dental hygiene care./ppWork Environment:/pulliLocated in an educational dental clinic environment serving community patients./liliInvolves interaction with students in training, faculty instructors, and members of the public./liliMay require occasional lifting or stocking of supplies./li/ulh3Job Overview/h3pThe Dental Hygiene Clinic at Ivy Tech Community College is seeking a reliable and organized Receptionist to support the operation of our student-led dental hygiene clinic. This role serves as the first point of contact for patients and plays a key role in maintaining efficient clinic operations. The ideal candidate will be comfortable working in an educational environment, collaborating with faculty, students, and community members, while supporting compliance with infection prevention and public health standards./ph3Key Responsibilities/h3ulliAdministrative Front Desk Duties:/liulliWelcome patients, visitors, and students in a courteous and professional manner./liliManage clinic appointment scheduling, confirmations, cancellations, and waitlists using electronic systems./liliMaintain and update patient files in compliance with privacy regulations (e.g., PHIPA, HIPAA)./liliRespond to inquiries in person, by phone, and via email, providing information about clinic services and policies./liliAssist with check-in/check-out procedures, patient forms, and fee collection (following procedure for handling end-of-day reports and submission to bursar)./li/ulliClinic Operations Support:/liulliOrder and track dental and office supplies in coordination with the clinic coordinator and instructional staff./liliOrganize, stock, and maintain supplies in designated storage and treatment areas./liliAssist in daily upkeep of reception and common areas to ensure a clean, safe, and professional environment./li/ulliCompliance Infection Prevention:/liulliMonitor and document infection prevention protocols using GreenLight Dental Compliance Center./liliCollaborate with faculty and students to ensure protocols are followed in line with public health guidelines and program standards./liliSupport clinic readiness for audits or inspections by maintaining accurate compliance records./li/ul/ulpCompensation: $19/hr/ppEducational Environment Collaboration:/pulliCommunicate effectively with dental hygiene students and faculty to support smooth clinic operations./liliContribute to a supportive learning environment that emphasizes professionalism and patient-centered care./li/ulh3Qualifications/h3p Previous administrative experience in a healthcare, dental, or educational setting preferred./pp Experience with clinic scheduling software and compliance tracking tools; GreenLight Dental and Eaglesoft experience is a plus./pp Strong interpersonal, communication, and organizational skills./pp Proficiency in Microsoft Office Suite (Excel, Word, Teams) and general office technology (Outlook, MyIvy, Workday)./pp Ability to work collaboratively with students, faculty, and patients in a diverse, inclusive setting./pp Familiarity with infection prevention protocols and public health guidelines./ppIvy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:/ppHealth Wellness:/pulliAccess to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses./liliEmployee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources./li/ulpFinancial Retirement Benefits:/pulliAll employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings./li/ulpEducational Benefits:/pulliFee remission for employees, spouses, and legal dependents./li/ulpFor more information on Ivy Tech Benefits, visit Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights./p/div