Programs Manager

The Programs Manager is responsible for overseeing the planning, implementation, quality, evaluation, and continuous improvement of L.O.V.E. Our Youth's programs. This position provides direct supervision and operational guidance to the program tea

About L.O.V.E. Our Youth, Inc.

L.O.V.E. Our Youth is a nonprofit organization founded in 2012 and dedicated to providing programs for youth throughout Central Florida. Our mission is to leverage the power of collaboration to uplift and empower youth and their families within our community. L.O.V.E. Our Youth supports youth through mentorship, special events, and workshops supporting all areas of a youth's life. In addition, L.O.V.E. Our Youth collaborates with community organizations, combining resources to impact our youth's lives significantly.


Description

The Programs Manager is responsible for overseeing the planning, implementation, quality, evaluation, and continuous improvement of L.O.V.E. Our Youth's programs. This position provides direct supervision and operational guidance to the program team, ensuring that programs are properly staffed, delivered consistently, documented accurately, and aligned with organizational goals, grant requirements, budgets, and established outcomes.

The Programs Manager serves as the primary bridge between the Executive Director and frontline program staff. This role is expected to establish clear expectations, hold team members accountable, identify and resolve implementation challenges, and ensure that program responsibilities are completed accurately and on time.

The ideal candidate is an organized and proactive nonprofit professional who can balance program strategy, staff leadership, administrative responsibilities, and occasional direct program support.

Job Responsibilities

Program Management

Provide leadership and coordination for all program-related initiatives while ensuring activities are safe, organized, and responsive to participant needs.

• Oversee the development and implementation of on-going programs, calendars, schedules, and work plans.
• Ensure activities are engaging, age appropriate, trauma informed, culturally responsive, and aligned with youth-development best practices.
• Monitor program operations to ensure services are delivered safely, consistently, and in alignment with approved program models.
• Maintain awareness of program activities and intervene when implementation issues may affect program quality or organizational commitments.
• Monitor employee hours and staffing allocations to ensure programs operate within approved budgets.
• Provide on-site support during selected programs, events, community sessions, and high-priority activities.

Team Leadership

• Supervise employees and coordinate the work of contractors, interns, and volunteers supporting program delivery.
• Conduct regular individual and team check-ins to review priorities, performance, deadlines, challenges, and upcoming activities.
• Review staff schedules to ensure an appropriate balance between direct service, program preparation, administrative work, and evaluation.
• Support onboarding, training, cross-training, and professional development for program staff.
• Promote a collaborative culture in which team members work within their strengths while remaining accountable for shared organizational responsibilities.

Program Quality & Compliance

Monitor program performance and maintain the documentation needed to support quality, accountability, and continuous improvement.

• Ensure attendance, enrollment information, consent forms, assessments, surveys, case notes, volunteer records, and other required program documentation are completed accurately and on time.
• Maintain program dashboards and regularly review enrollment, attendance, participation, retention, outputs, and outcomes.
• Monitor progress toward grant-funded deliverables and notify leadership promptly when targets are at risk.
• Maintain organized documentation that demonstrates program services, outcomes, and compliance.
• Coordinate with the Executive Director, operations team, and development staff to ensure program information is available by internal reporting deadlines.
• Ensure program staff consistently follow organizational policies, youth-protection standards, mandated-reporting requirements, emergency procedures, transportation protocols, and site-specific safety requirements.

Budget and Resource Management

• Develop program budgets in collaboration with the Executive Director and operations team.
• Monitor program spending, staffing hours, supply purchases, contractor expenses, and event costs.
• Support the preparation of funding proposals by providing accurate program models, staffing assumptions, timelines, outputs, and budget information.

Partnerships, Volunteers, and Community Engagement

• Coordinate with schools, community organizations, volunteers, businesses, speakers, and service providers supporting program delivery.
• Ensure partners receive timely information regarding expectations, schedules, logistics, participant needs, and follow-up.
• Represent L.O.V.E. Our Youth professionally at community meetings, school meetings, partner activities, and selected events.
• Maintain positive relationships with youth, families, partners, funders, and community stakeholders.

Organizational Leadership

• Provide the Executive Director with concise and timely updates regarding program performance, staffing, risks, accomplishments, and decisions needed.
• Translate organizational priorities into clear program-team assignments and deadlines.
• Perform other duties that support the organization's mission and effective operation.

Required knowledge, skills, and abilities

• Bachelor's degree in Education, Social Work, Nonprofit Management, Human Services, Youth Development, or a related field. Equivalent relevant education and experience may be considered.
• Minimum of three years of experience in program management, youth development, education, nonprofit services, or a related field.
• Previous experience working in nonprofit, youth-development, educational, or community-based programming is required.
• Demonstrated ability to launch new programs and initiatives from concept through implementation, strengthen and advance existing programs, improve program quality and outcomes, develop clear processes and training materials, and train others to successfully manage and sustain the work.
• Experience supervising staff and coordinating multiple programs or projects.
• Strong leadership, communication, organization, time-management, and problem-solving skills.
• Proficiency with common communication, scheduling, data-management, and reporting platforms.
• Valid Florida driver's license, reliable transportation, and current automobile insurance.

Preferred

• Experience with S.T.E.A.M., leadership, mental wellness, workforce development, and/or college-readiness programming for youth.

Physical and Work Requirements

• Ability to work in office, youth-center, school, community, and event environments.
• Ability to remain seated or standing for extended periods.
• Ability to lift and transport program materials weighing up to 25 pounds.
• Ability to participate in activities and respond to program needs in active youth environments.
• Regular local travel between program sites may be required.

Equal Opportunity Statement

L.O.V.E. Our Youth, Inc. is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

Salary


$20 - $23 per hour