Customer Service Specialist

Role Overview: Opportunity to gain real-world experience under an independent Owner/Operator Deliver exceptional guest experience with quality food and efficient, friendly service Position Benefits: Full-time & part-time options | Flexible scheduling | Closed Sundays Positive, team-oriented environment with hands-on leadership training Growth and development opportunities + scholarships Competitive pay Qualifications and Requirements: Reliable, consistent, service-focused attitude Strong interpersonal skills; detail-oriented; able to multitask Team player; able to work independently Flexible availability Able to lift up to 50 lbs and stand for extended periods Team Member Responsibilities: Multitask efficiently; strong work ethic Team-oriented, adaptable, dependable Communicate clearly with team (and guests as needed) Maintain cleanliness, organization, and safety standards Follow training, procedures, and menu updates Complete assigned tasks (including opening/closing) Adhere to all policies, procedures, and dress code Front-of-House (FOH) Responsibilities: Deliver exceptional guest service (eye contact, enthusiasm, professionalism) Build positive guest connections Provide fast, accurate, friendly service Represent restaurant vision and values in all guest interactions Back-of-House (BOH) Responsibilities: Prepare and assemble food to Chick-fil-A standards Operate all kitchen stations Stock and maintain kitchen readiness Ensure food safety and equipment safety compliance Monitor kitchen operations and report issues Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. #J-18808-Ljbffr