Business Analyst

Job Description At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technological advances into payment solutions for our clients globally across all segments and industries. The Global Payments Solutions Data Strategy and Governance team (DSG) is looking for an experienced Business Analyst. This role is responsible for specific Merchant Services reporting deliverables and ad‑hoc queries prioritized by the team. It will help define the Merchant data and reporting strategy and directly support several strategic technology initiatives for the new data and reporting solutions being developed. Key Responsibilities Define and deliver specific reporting solutions and ad‑hoc queries assigned to the team. Partner with various Merchant reporting partners to understand, resolve differences, and align metrics across different business functions and source systems. Assist with the development of new reporting and the conversion of existing reporting to utilize the Merchant Commerce Authorized Data Source (MCM ADS) and Merchant Commerce Insight Reporting and Analytics (MIRA) data and reporting solutions, including the incorporation of latest AI capabilities. Assist with the identification of other data to be either brought into these data solutions and/or referenced as part of the reporting and analytics. Ensure adoption of and adherence to Enterprise Data Management policies and standards, including data quality, lineage, controls, and issue management. Ensure the integrity and quality of critical Metadata. Provide design input, execution oversight and testing for technology initiatives. Partner closely with Technology in various data‑related initiatives to align data strategy, architecture, and governance priorities with business objectives and regulatory expectations. Act as a thought leader and "trusted expert" of Merchant data for partners across the business, technology, operations, risk, and compliance. Enable data to support a broad set of enterprise use cases, including regulatory reporting, analytics, and operational needs, with awareness of non‑functional requirements such as accuracy, traceability, and resiliency. Required Skills Several years (5‑7) of practical, hands‑on experience in data analysis and reporting with insight into how to represent data and metrics effectively. Proficiency in SQL for coding of complex reports, data pulls and data mining; experience with Python, BI tools (e.g., Tableau) and JIRA is a plus. Ability to work in a fast‑paced, work‑intensive organization and adapt to changing priorities while delivering with high accuracy. Excellent presentation skills, with the ability to synthesize data into easy‑to‑understand graphics and reports for consumption by senior leaders. Excellent organizational, communication and leadership skills. Ability to effectively manage in cross‑functional teams to ensure that critical work is owned and completed in a timely manner. Must manage day‑to‑day interactions and relationships with a diverse group of colleagues. Desired Skills Experience working in Merchant Services or Financial Services. Hands‑on experience with Enterprise Data Management policies, standards, and controls. Experience working in complex data architectures supporting nuanced business processes. Exposure to legacy modernization and data transformation initiatives. Familiarity with data requirements in heavily regulated environments. Bachelor's degree. Shift 1st shift (United States of America) Hours Per Week 40 Location US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay Range $80,500.00 - $120,200.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary Incentive This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results, behaviors, the performance and contributions of their line of business and/or group, and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. #J-18808-Ljbffr