Accounts Receivable Specialist

Employment Status:RegularTime Type:Full timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.Job Summary:The Accounts Receivable Specialist is responsible for managing customer accounts, ensuring timely billing and collections, and maintaining accurate financial records. This role is critical in supporting the organization’s cash flow and maintaining strong customer relationships.This is a hybrid position with an expectation of three days per week working out of our Independence, OH office.Principal Duties & Responsibilities:Monitor accounts receivable aging and follow up on overdue balancesContact customers via email and phone to ensure timely paymentInvestigate and resolve billing discrepancies, disputes, and payment issuesApply and reconcile customer payments (ACH, wire, check, credit card)Maintain accurate customer records, including billing and contact informationEnsure customers are set up for e-invoicing, statements, and dunning notificationsUpload invoices to customer portals when requiredCollaborate with internal teams (Sales, Client Services, Operations) to resolve issuesPrepare regular AR reports and provide updates on collection statusEscalate delinquent accounts as needed and support collection effortsPreferred Education & Experience:A minimum of a High School diploma2+ years of experience in Accounts Receivable or collectionsStrong understanding of AR processes and collections practicesProficiency in ERP/accounting systems (e.g., SAP, Oracle) and Microsoft ExcelExcellent communication and negotiation skillsStrong attention to detail and organizational skillsAbility to manage multiple accounts and meet deadlinesCSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at View email address on click.appcast.io if you require accommodation in the interview process. #J-18808-Ljbffr CSA Group