Data Analyst

The Data Analyst role at GAC supports accurate tariff and service rate data management within GACagent . The position focuses on maintaining and validating customer and supplier tariff information, investigating discrepancies, resolving data issues, and providing local training to support consistent system and process use. Key Responsibilities Maintain, update, validate, and upload customer tariffs, supplier tariffs, port tariffs, and service rate structures within GACagent . Carry out customer and supplier master data maintenance, including Know Your Customer (KYC) updates, tariff calculations, periodic reviews, and data audits to support completeness, consistency, and compliance. Investigate and address tariff-related discrepancies, coordinating with Operations , Commercial , and Finance teams to keep data current, accurate, and reliable. Collect, maintain, and organize data to support data management initiatives and business objectives. Work with cross-functional teams to ensure data is collected, analyzed, and maintained accurately. Troubleshoot data-related issues and implement improvements to strengthen data quality, integrity, and reliability. Maintain customer master data and ensure billing instructions are accurately recorded and updated in GACagent . Provide local system and process training to employees who need additional support, supporting effective use of GACagent and related data management procedures. Support continuous improvement by identifying opportunities to enhance data management, tariff maintenance, reporting accuracy, and operational efficiency. Required Qualifications Bachelor’s degree in a related field (Data Science, Statistics, Computer Science, Business Administration, etc.) preferred. Strong computer skills and strong communication skills, with a solid understanding of Microsoft Office applications. Experience aligned with: Customer and Supplier Tariff Administration, Commercial Data Management, Database Maintenance, Data Analysis, Data Reporting, and Pricing and Rate Management. Understanding of vessel agency charging structures, port tariffs, supplier costs, and customer pricing models preferred. Tools and Technologies Microsoft 365 applications: Word, Excel, Outlook, and PowerPoint GACagent and GACShip (training provided on the job) Location, Reporting, and Employment Details Location: Houston, TX (hybrid) Location options: Houston Office // Remote // Flexible Department/Team: Shipping Administration Reports to: Commercial Manager Employment type: Full-Time Travel requirements: None Desk job requirement: Must be able to sit long periods of time at a computer. Soft Skills Organizational Skills: Ability to manage multiple tasks and requests at once while meeting deadlines and follow-ups. Adaptability: Comfort working in a fast-paced environment where priorities may change with little notice. Team Collaboration: Ability to work effectively across GAC offices, agent networks, and internal teams. Communication Skills: Clear communication using appropriate language and grammar. Benefits Medical PPO Plan Offered Dental Vision 401(k) Match - up to 6 percent once eligible #J-18808-Ljbffr DataJobs