Customer Operations Lead: Escalations & SLA Expert
Jobtailor
Jobtailor in North Carolina seeks an experienced Escalations and Logistics Specialist to own end-to-end resolution of high-profile issues and guide cross-functional teams. You will analyze KPIs, coordinate with vendors, and present executive-level summaries to customers. The role emphasizes strong communication, SLA governance, and the ability to drive process improvements across complex logistics operations. Prior PMP/CAPM and bilingual skills are a plus. #J-18808-Ljbffr Jobtailor
Vacancy posted 2 days ago
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