Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
Our agency opened in July 2000 and has grown to a team of nine across two office locations. Before becoming an agent, I worked with State Farm in the claims department, which gave me valuable insight into how important the right coverage and guidance can be for customers when they need it most.

I’m a graduate of the University of Maryland and take pride in staying connected with the communities we serve. Our team is actively involved in a variety of local initiatives, including the annual Torch Run, Shop with a Cop, food bank support, local high school sporting events, and community golf tournaments. Giving back is an important part of our agency’s mission.

We offer health, vision, and dental benefits, a 401(k), PTO and paid holidays, free snacks and coffee in the office, and a strong focus on both personal and professional development.

Our motto is “friendly but professional.” The culture in our office is laid back, positive, and close-knit. We enjoy working together and supporting each other’s success. We’re looking for someone with great personality and energy—someone who is friendly, professional, and enjoys being part of a team that values strong relationships and great service.

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Jane Staples - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.
• Bilingual Spanish preferred.