Senior Communications Manager, Global Health, New York City

About MSF USA | Doctors Without Borders Doctors Without Borders/M\u00e9decins Sans Fronti\u00e8res (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients.\u00a0 \u00a0 MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF\u2019s social mission. \u00a0

ROLE OVERVIEW

Reporting to the Chief Communications Officer, the Senior Communications Manager for Global Health will lead MSF\u00a0
USA\u2019s communications on issues related to global health and access to medical tools, and support the Programs\u00a0
department in shaping related public advocacy strategies. This role will work in close coordination with Programs,\u00a0
with the international MSF Access team, and other relevant stakeholders across the movement. The senior\u00a0
communications manager will lead related communications strategy development, advise on creative vision and
direction for key initiatives, and provide editorial guidance on priority global health issues relevant to US audiences.\u00a0
This role also serves as the US communications lead and focal point for the MSF movement on access to medicines,\u00a0
products for health care, and global health.

DEPARTMENT ACCOUNTABILITIES

External Communications
Develop and distribute external communications products across multiple channels to bear witness to humanitarian\u00a0
needs, speak out with patients and communities, engage with audiences, and achieve strategic objectives.

Public Engagement & Advocacy
Identify significant medical humanitarian issues and execute integrated communications plans to increase public\u00a0
awareness, audience engagement, and support for advocacy priorities.

Brand Positioning
Develop and contribute toward brand strategy, brand positioning, and tactics to increase brand visibility.

Content Creation
Develop and support the production of creative and engaging external communications content across audiences\u00a0
and channels, including for the website, social media, and live events.\u00a0

Advance Diversity, Equity, and Inclusion
Promote DEI principles across all communications products and channels.

ROLE SPECIFIC OUTCOMES

Strategy Development & Execution
Lead, shape, and support MSF USA\u2019s communications strategies on issues related to global health and access to\u00a0
medicines, in coordination with the Programs department and in line with relevant advocacy objectives.\u00a0

Specialist Expertise
Act as MSF USA\u2019s lead and focal point for communications on the movement on access to medicines and products\u00a0
for health care. Serve as a specialist resource on access-related communications for other teams across MSF USA,\u00a0
including Programs and Development. Serve as the communications focal point with US-based organizations in the\u00a0
access to medicines movement.

External Communications
Take responsibility for developing and delivering editorial strategies and plans for external communications on global\u00a0
health issues, with guidance from the Chief Communications Officer. Provide editorial oversight and support on\u00a0
priority dossiers identified by Programs, specifically the Global Health Advocacy & Policy unit. Provide medical\u00a0
editing and technical communications guidance, including to support policy briefs and research papers and tailor
materials for specialist and general audiences.

Content Creation
Develop and oversee creative content about MSF\u2019s work on global health issues for key audiences, ensuring that\u00a0
news and stories are medically accurate, clear, and compelling.\u00a0

Integrated Campaigns
Provide expertise and support for the international MSF Access team, liaising with relevant stakeholders across the\u00a0
MSF network. Coordinate MSF USA communications campaigns on access-related issues.\u00a0

Brand Positioning\u00a0
Contribute significantly toward developing brand strategy and brand positioning to achieve organizational goals.

These core accountabilities should not be construed to contain every function/responsibility that may be required to\u00a0
be performed by an incumbent in this job. Incumbents are required to perform other functions as assigned.

COMPLEXITY AND PROBLEM-SOLVING SKILLS

BEHAVIORAL COMPETENCIES

People Focus\u00a0
Builds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear\u00a0
understanding of the level of service the team is providing; takes action when standards are not met by team; aligns\u00a0
processes with organizational needs.\u00a0

Manages Complexity\u00a0
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.\u00a0
Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the\u00a0
core issue; skillfully separates root causes from symptoms.\u00a0

Global Perspective\u00a0
Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts\u00a0
organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when\u00a0
addressing issues and challenges.\u00a0

Cultivates Innovation\u00a0
Creates new and better ways for the organization to be successful. Approaches professional work in unique or\u00a0
innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to\u00a0
enhance them.\u00a0

Strategic Mindset
Sees ahead to future possibilities and translates them into breakthrough strategies.\u00a0

Drives Results\u00a0
Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding\u00a0
outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and\u00a0
significant contributions.\u00a0

Ensures Accountability\u00a0
Holds self and others accountable to meet commitments.\u00a0

Collaborates\u00a0
Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to\u00a0
accomplish goals; stays in touch and shares information; discourages us versus them thinking; shows appreciation for\u00a0
others' ideas and input.\u00a0

Communicates Effectively\u00a0
Develops and delivers multimode communications that convey a clear understanding of the unique needs of different\u00a0
audiences.\u00a0

Values Differences\u00a0
Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and\u00a0
offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms,\u00a0
expectations, and ways of communicating.\u00a0

Manages Conflict
Handles conflict situations effectively, with a minimum of noise.\u00a0

Builds Networks\u00a0
Effectively builds formal and informal relationship networks inside and outside the organization.\u00a0

Drives Vision and Purpose\u00a0
Paints a compelling picture of the vision and strategy that motivates others to action.\u00a0

Instills Trust\u00a0
Gains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and\u00a0
authenticity and encourages others to be up front with one another.\u00a0

Manages Ambiguity\u00a0
Operates effectively, even when things are not certain or the way forward is not clear. Responds effectively to unclear\u00a0
situations, seeks to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with\u00a0
appropriate composure and effectiveness.\u00a0

Situational Adaptability\u00a0
Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an\u00a0
example of adaptability and provides guidance and support to help others adapt to new situations.\u00a0

Models Resilience
Rebounds from setbacks and adversity when facing difficult situations, and fosters a culture of mutual support.

TECHNICAL COMPETENCIES

Plans and Aligns
Planning and prioritizing work to meet commitments aligned with MSF USA goals.

Tech Savvy
Anticipating and adopting innovations in organizational digital and technology applications.

Data Collection and Analysis
The ability and skill to determine and analyze trends from data that is collected to assist in compiling reports\u00a0
that will help in decision-making.\u00a0

Project Management Skills
The ability and skill to plan and manage small project work assignments within desired cost, time and quality\u00a0
parameters.

Presentation and Written Communication Skills
Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as\u00a0
an example of adaptability and provides guidance and support to help others adapt to new situations.\u00a0
Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.

Organizational Insight
Applying knowledge of MSF USA and the industry to advance the organization\u2019s goals.

DESIRED QUALIFICATIONS & EXPERIENCE
At a minimum the Job Holder should possess:

TRAVEL REQUIREMENTS
Must be willing to travel for work as needed.

LOCATION
New York, NY (Hybrid \u2013 In Office Tuesdays and Wednesdays)
This role is based in our New York office, where most of the team and operational infrastructure are located. Due\u00a0
to current staffing and budget constraints, we are unable to support this position in our DC or California offices.

SUPERVISORY RESPONSIBILITY
Acts as an individual contributor with specialization.

COMPENSATION
$124,346.00 - $186,518.00; In alignment with MSF USA\u2019s compensation framework, new hires are generally\u00a0
offered between the minimum and midpoint of the range based on relevant experience, skills, and internal equity.

Equal Opportunity and Accommodations Statement:
MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws.

We seek a diversity of experience and skills for our workplace and encourage people from all backgrounds to apply to our openings.

We also provide reasonable accommodations for individuals with disabilities or religious beliefs and practices. If you require accommodations during the application process, please contact us at View email address on uncareer.net.

We strongly encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.

Safeguarding Statement:

All Employees and Representatives of MSF USA have a duty to treat the individuals, families, and communities with whom we interact and serve with dignity and respect, and to ensure their safety and protection. We are committed to fostering a workplace and organizational culture that is safe, inclusive, and free from harassment, abuse, exploitation, and discrimination. This commitment is supported by policies and procedures that promote an environment where misconduct and abuse are not tolerated.

Employment may be contingent upon satisfactory reference checks and/or background screening appropriate to the responsibilities of the role.