Director, Risk & Controls, CTOO Americas

Director Of Risk & Controls, CTOO Americas

Position Overview: The Director of Risk & Controls, CTOO Americas is responsible for managing Non-Financial Risk (NFR) for the Technology and Operations function in the Americas. This role reports to Head of CTOO Governance, Americas.

Scope & Perimeter: This role is responsible for covering the risk management programs and responsibilities set forth below.

Key Responsibilities:

• Strategy: Partner with Enterprise Risk Management, Second Line of Defence, and respective Americas business teams to ensure continuous improvement of the Policy & Standards development and implementation processes through the ERM Policy Clearinghouse and Americas.
• Drive consistent and effective governance & implementation of strategic risk initiatives on behalf of CTOO Americas.
• Assist with complex large-scale regulatory change consultation and Second Line of Defence engagement, regulatory impact assessment, Policy and Standards consultation and coordination, Business Impact Assessment, Americas-wide dispensations, subject to the nature of the change design pan-Americas processes, controls, tools, guidance and training artefacts for implementation into affected business areas.
• Ensure appropriate reporting of risk, regulatory change management process and treatment actions to respective governance forums as required.
• Business: Demonstrate awareness and understanding of the wider business, economic and market environment in which the Group operates, and solid understanding of Americas clients and business products.
• Keep abreast of industry trends and regulatory impacts and ensure the Americas appropriately anticipates and adapts to address future developments.
• Assist with distilling strategic objectives into concrete actions and plans, to enable the business to satisfy its risk and regulatory requirements efficiently and effectively.
• Processes: Manage & coordinate the RCSA process annually (including risk & controls inventory). Assess RCSA output and performance.
• Define and monitor key control indicators, finalize residual risk assessment and create / monitor risk treatment plans. Drive transformation of risk management processes to improve effectiveness and efficiency of risk target operating model by nurturing a culture of continuous improvement across the Americas risk management teams across all three lines of defence.
• Assist with the aggregation and translation of the taxonomy of non-financial risks, providing reliable horizon scanning capability to make informed and/or anticipatory decisions to mitigate the impact of an unforeseen event e.g., geo-political, conduct, human capital, climate, reputational, cyber, in order to answer the'so what' when these risks are identified.
• Monitor and report breaches of policy, law or regulation; escalate issues in line with internal protocols.
• Log and report risk events, perform residual risk assessments, and create / complete treatment plans.
• Assist with responses to regulatory requests and exams as they relate to CTOO Americas.
• Assist with establishing & driving consistent engagement model for regulatory change management between 2LOD, Enterprise Risk Management and the T&O function.

Skills and Experience:

• Manage Conduct
• Regulatory Environment – Financial Services
• Risk Management
• Relationship Management
• Internal Controls
• Business Process Design

Qualifications:

• Masters or Bachelors degree
• Experience dealing with US regulators
• Extensive first line of defence experience in financial institutions with a preference towards FBOs.
• Thought leadership and proven ability to effectively collaborate with a wide range of stakeholders
• Comprehensive knowledge of risk governance frameworks & quality frameworks and processes
• Knowledge of process improvement methodologies
• Proactive and positive with the ability to make good/sound decisions and use independent judgement
• Project and Program Management skills to monitor specific projects and take ownership of issues/ tasks.
• Knowledge of all segments in the business and activities with a broad understanding of CIB Banking business
• Good presentation, time management, negotiation and influencing skills
• Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
• Assertive, tenacious and willing to challenge when required

About Standard Chartered:

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer:

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits. A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.