Senior Analyst, Business Analysis and Insights

Role Description

Conduct investigations by querying and analyzing data, including archived records, to identify trends, mitigate risk, and support business decisions. Prepare reports, maintain data integrity, and develop databases for tracking and reporting. Collaborate with internal stakeholders, law enforcement, regulatory agencies, and government partners to ensure compliance, efficient operations, and professional service. Manage confidential information and prepare litigation support documentation, including subpoenas and discovery requests. Research organized criminal activity, evaluate video and electronic evidence, and coordinate external requests for assistance. Support internal customers with data analysis, intelligence gathering, trend identification, case assessments, and clear presentation of investigative findings and incident documentation.

Qualifications

• Bachelor's degree in Business, Analytics, Statistics, or related field OR 2 years' experience in data analytics, project management, business, or relevant area.

Requirements

• Leverage spreadsheets and analytical tools to organize data, identify patterns, and support informed business decisions.
• Communicate findings and recommendations clearly through strong written and verbal communication.
• Maintain exceptional attention to detail and accuracy while managing competing priorities and high workloads.
• Collaborate effectively across teams to achieve shared objectives and foster a positive, team-oriented environment.
• Apply a continuous improvement mindset to streamline processes, enhance efficiency, and improve overall performance.
• Manage multiple responsibilities independently, using sound judgment and established guidelines to make decisions.
• Analyze information, solve problems, and deliver reliable results while maintaining accuracy, accountability, and operational excellence.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Company Description

The Asset Protection Omni-Fraud, Investigations, and Risk Mitigation team helps protect Sam's Club's eCommerce business by identifying and addressing fraud across online orders, payment activity, chargebacks, and returns. The team partners with internal business stakeholders and financial institutions to investigate suspicious activity, reduce financial losses, and support a safe and trusted member experience. Through data-driven decision making and fraud investigations, the team plays a direct role in protecting revenue and improving business performance.