Client Relationship Consultant 2 (Banker) - Renton Hills - Renton, WA

Client Relationship Consultant – U.S. Bank At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Responsibilities Build and foster relationships with clients through proactive outreach and follow‑up, asking questions and learning about their financial needs and banking channel preferences. Engage clients via multiple channels, including in‑person, by appointment, and virtually, to provide the best possible counsel while adopting a digital‑first mindset. Obtain and process customer and account information, and demonstrate and educate clients on available deposit and loan products and services. Recommend solutions based on each customer’s unique goals and needs, working with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests and submit credit applications. Proactively educate clients on emerging and self‑service digital products and services to assist with meeting their financial needs. Leverage available resources and technologies to optimize the client experience and serve clients with operational excellence and accuracy. Maintain a working knowledge of consumer and business banking products and services, including digital products and services. Provide a consistent optimal client experience, including greeting clients and processing basic transactions. Obtain National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, completing the required background and credit check. Basic Qualifications High school diploma or equivalent. Typically has a minimum of three to four years of job‑related, retail banking experience or a combination of experience and commensurate training. Preferred Skills and Experience Proven ability to build and foster relationships with clients through proactive outreach and follow‑up. Ability to effectively engage and communicate with clients. Thorough knowledge of applicable bank and branch policies, procedures and support systems. Proven customer service and interpersonal skills. Experience with using and demonstrating digital products and self‑service technologies. Ability to explore and identify a customer’s true needs while leveraging a digital‑first mindset. Demonstrated basic level of proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively. Experience in the financial services industry (preferred). Benefits Healthcare (medical, dental, vision) Basic term and optional term life insurance Short‑term and long‑term disability Pregnancy disability and parental leave 401(k) and employer‑funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law Salary Range Pay Range: $24.92 – 30.46 per hour (depending on location and position level). The actual range for the role may differ based on the location of the role. Equal Employment Opportunity U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E‑Verify U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. Disclaimer Posting may be closed earlier due to high volume of applicants. We consider all qualified applicants with arrest or conviction records for employment. We conduct background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. #J-18808-Ljbffr U.S. Bank