Service Desk Technician II - Growth, Training & Support
Athena Technology Group
Athena Technology Group in Washington D.C is looking for a Service Desk Technician Level II. This position plays a pivotal role in providing technical support for Federal Prison Industries, focusing on creating knowledge articles and training materials. Candidates should have 4 years of IT help desk experience and be U.S. citizens. The role offers performance bonuses, various insurance options, and opportunities for professional growth. If you're passionate about IT support in a dynamic environment, we want to hear from you. #J-18808-Ljbffr Athena Technology Group
- Job Title: Service Desk Technician Level II Location: Washington D.C Employment Type... ...track record of technical support to our customers, we are... ...procedures, and end‑user training materials. Key Responsibilities... ...for professional growth and development. A collaborative...TrainingFull timeContract workTemporary workOverseasMonday to FridayShift work
- ...Job Overview We are seeking a Service Desk Technician II to provide IT Technology Services for the Central... ..., providing advanced Service Desk support by resolving workstation issues,... ...Agreements, procedures, and end-user training materials. Collaborate with development...TrainingFull timeContract workPart timeWork at officeRemote work
- ...Service Desk Technician II Federal Prison Industries (UNICOR) – Information Technology Services Contract... ...(UNICOR) provides employment and training opportunities to incarcerated individuals... ..., and technology programs that support federal agencies nationwide. The Management...TrainingFull timeContract workWork at officeRemote workMonday to FridayShift work
- Overview Senior Help Desk Technician II. Employment Type: Full Time. Department... ...& 2 Help Desk (PC Assist) support services to end users including... ...and supports professional growth through learning opportunities... .../troubleshooting End-user training Creation of procedural...TrainingFull timeFor contractorsWork at officeRemote workFlexible hours
- ...client is seeking a Technical Specialist II to support the U.S. Department of the Treasury’s... ...professional who enjoys troubleshooting systems, training users, managing enterprise applications,... ...SaaS Platform Support Help Desk Leadership IT Operations Business Continuity...TrainingPermanent employmentFor contractorsWork experience placementWork at office
- ...LLC (DST), a premier strategic services firm that meets IT and Service needs... ...is seeking a full-time Service Desk Technician (Level I / Level II) to provide support to a Federal Government customer... ...solutions. Provide end-user training and technical guidance to...TrainingFull timeRemote work
- ...Job Description Senior Help Desk Technician II Employment Type: Full... ...& 2 Help Desk (PC Assist) support services to end users consisting of... ...we encourage professional growth through various learning opportunities... ...- End-user training - Creation of procedural...TrainingFull timeFor contractorsWork at officeRemote workFlexible hours
- Job Description The Help Desk Specialist II - Lead serves as a... ...Help Desk team, providing support while leading day-to‑day service operations. This role coordinates... ...escalation point for technicians and embedded support... ...assignments. Mentor, coach, and train Help Desk Specialist I...TrainingLocal areaImmediate startRemote work
- ...Business Technical Analyst II Position. Business/... ...mailing, marketing, sales, service quality measurement,... ...about programs we support and can cover team members... ...and Interface designs), training guides and materials, user... ...on our colleague's growth within Assurety we have...TrainingFull timeWork at officeFlexible hours
- Business Technology Integrators is seeking a customer-focused Service Desk Technician (Level I/II) to provide technical support within a hybrid workforce for the Federal Bureau of Prisons in Washington, DC. This role includes assisting users with desktops, laptops, and...Work at office
$53k - $108k
...a mission‑driven team supporting the Army by delivering... ...secure, and high‑quality IT services that directly impact... ...information systems that enable training, mobilization,... ...engagement, technical growth, and the chance to support... ...providing Tier I or II IT support in an enterprise...TrainingFull timeContract workPart timeLocal area- ...Title Tier 1 Help Desk Analyst Location On... ...Department Program Support Reports To Management... ..., providing services to military, defense... ...balance and fostering a growth mindset among all team... ...user support, training issues, initial diagnostics... ...(IAT) Level II Understanding of applying...TrainingLong term contractFull timeWork experience placementWork at officeLocal areaRemote work
- ...Consulting is seeking a Technical Specialist II to support the U.S. Department of the Treasury’s... .... The role involves troubleshooting, training, and managing essential platforms like Blackberry... ...offers opportunities for professional growth in a fast-paced environment. #J-18808-...Training
$60k - $65k
...millions. Overview The Technical IT Support Specialist, Associate is... ...incidents while maintaining service quality standards. Responsibilities... ...escalate outside the Service Desk according to service level... ...career development, providing training to help drive success, with access...TrainingTemporary workWork experience placementRemote workFlexible hours- ...PSI) is seeking a Help Desk Specialist to support our Government... ...accounts, applications, Service Now ticketing system,... ...of all Tier levels I/II/III Trouble Tickets.... ...in the professional growth of our employees through... ...recruiting, hiring, training, promotion, compensation...TrainingFull timeContract workTemporary workWork at officeLocal areaImmediate startRemote workFlexible hoursShift work
$76k - $129k
...challenges. We are committed to supporting our nation's most vital... ...means access to meaningful career growth, opportunities for personal development... ...The Program Support Analyst II provides intermediate-level... ...to Washington Headquarters Services (WHS) leadership. The analyst...Full timeTemporary work- The Ventura Group is seeking a Service Desk Technician II to provide advanced support for a Federal Government program. This hybrid role requires troubleshooting a variety of IT issues and collaborating with IT teams to enhance user productivity. The ideal candidate will...
- Dynamic Solutions Technology LLC is seeking a full-time Service Desk Technician (Level I / Level II) to support a Federal Government customer in Washington DC.... ...emphasizes discretion, creativity, and technical training. #J-18808-Ljbffr Dynamic Solutions Technology LLCRemote jobFull time
- Role Overview We are seeking a customer‑focused Service Desk Technician (Level I/II) to provide technical support for enterprise IT systems supporting the mission of the Federal Bureau of Prisons in Washington, DC. This position supports a hybrid workforce and provides...Work at office
- ...Koniag IT Systems, LLC (KITS), a Koniag Government Services (KGS) company, is seeking a Computer Operator II to support KITS and our government customer in Baltimore,... ...clerical duties as assigned. Assists in the training of operators in a lower classification. Performs...TrainingLocal areaMonday to FridayFlexible hours
- A federal contracting company in Arlington, VA is seeking a Program Assistant II to support the National Foreign Affairs Training Center. This role involves handling office procedures, managing training logistics, and requires excellent organizational and communication...TrainingWork at office
- ...LLC is seeking two experienced IT Help Desk Specialists to support a Congressional support agency in... ...providing advanced front-line and Tier II technical support: deploying, securing... ...Coordinate across teams, including the Service Desk, Network Operations, Cloud Services...Permanent employmentFull timeCasual workH1bMonday to Friday
$84.22k - $126.32k
...organization, apply now. We are currently seeking a IT Desktop Support Technician II to join our team in Arlington, Virginia (US-VA), United... ...Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining...Temporary workWork at officeRemote workFlexible hours- Human Services Specialist II - Case Manager An Overview Human Services Specialist... ..., recovery coaching, supportive counseling and psychoeducation... ..., strengths, areas for growth, stages of change, and preferences... ...management, education, training, and employment. Conducts...TrainingMonday to FridayAfternoon shift
$105k
RWD Consulting, LLC is seeking a Clinical Training Specialist - Level II to be based in Bethesda, MD. This on-site position offers a salary of $105,000 annually and involves developing and conducting training sessions in Health IT. The ideal candidate will have a Bachelor...Training$105k
RWD Consulting, LLC is seeking a Clinical Training Specialist - Level II for on-site training in Bethesda, MD. The ideal candidate will develop training sessions, prepare curricula and lead workshops in the Health IT field. Applicants must have a Bachelor's degree and...Training- KeenLogic is looking for a self-motivated Tier II Help Desk Analyst in Alexandria, VA. This full-time position involves providing deskside support for Intel-based PCs and Apple... ...ideal candidate will have a strong customer service focus, excellent communication skills, and...Full timeRemote work
$45k - $60k
...Job Description IT Support Technician – Tier 1 Department:... ...Director of Managed IT Services Location: Lanham,... .... Provide end-user training on common issues and new... ...various IT needs, from help desk tickets to onsite... ...both personal growth and team capabilities...TrainingFull timeWork at officeRemote workRelocationMonday to FridayShift work- About the role Kaimetrix is seeking an IT Service Desk Specialist - Level II to provide technical support for client-level hardware and software issues in a secure... ...; annual education reimbursement for approved training and certifications; employer‑paid identity protection...TrainingTemporary work
- ...Description Job Description The service desk analyst provides analysis and... ..., must possess an IAT level II certification in ACTIVE... ...proven experience in ongoing support of client-specific... ...weekly staff meetings, weekly training, Weekly Ticket Tag-Up, etc....TrainingFull timeContract workWork at officeMonday to Friday
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