Technical Inside Sales Representative - USA

Location: Orefield, PA — in-office. Our office will relocate to Quakertown, PA by May 2027. Enjoy building customer relationships, making proactive sales calls, and turning quotations into business? Join Rothoblaas’ growing U.S. team. Rothoblaas is an international company with roots in the Italian Alps, supplying technical construction solutions including structural fasteners, waterproofing, acoustics, and professional tools. We are looking for an Inside Sales & Customer Service Representative to develop business and support our customers , primarily contractors and builders . Proactive outreach and commercial follow-up are central to this role, alongside responsive customer service . What you’ll do: Build customer relationships through outbound calls, lead follow-up, and reactivation of inactive accounts. Identify customer needs, upcoming projects, and opportunities for our products. Prepare quotations, discuss them with customers, and follow through to a clear outcome. Handle incoming phone and email inquiries about products, pricing, and availability. Coordinate with Technical Consulting, Sales Ops, Logistics, and Outside Sales to resolve requests and maintain customer coverage. Keep customer records, opportunities, and next steps current in our CRM. What you’ll bring: At least 2 years of experience in inside sales or B2B customer service with hands-on responsibility for proactive outreach, quotations, and commercial follow-up. Confidence initiating customer calls, asking questions, and discussing sales opportunities. Strong organization and consistent follow-through on customer requests and open quotations. Clear, professional communication by phone and email. Interest in learning technical products and their construction applications. Experience with construction, building materials, or industrial products is a plus, as is familiarity with CRM or ERP systems. We provide product and technical training. What we offer: Full benefits package including health, dental, vision, and 401(k). A tailored onboarding and technical training program. The opportunity to become genuinely knowledgeable about construction products and applications. Career opportunities within a fast-growing international company. An international team culture with regular company and team events. #J-18808-Ljbffr Rothoblaas