Property Operations Assistant

Company Description CS3 Investments is a premier real estate investment firm led by Carlos Salguero, who manages a portfolio of 1,957 multifamily units in high-growth U.S. markets. The firm focuses on identifying, acquiring, and operating Class A multifamily properties that deliver strong, consistent returns for investors. With over $220M in assets under management and 595 active investor partners, CS3 Investments has established a track record of performance and reliability. The company has distributed more than $8M to investors and is working toward a strategic goal of building a $1 billion portfolio by 2030.

Job description

Company Overview

Join our dynamic team as an Property Operations Assistant at our prestigious

luxury apartment community! We are on an ambitious mission to acquire a billion

dollars in commercial real estate over the next five years, and we’re looking for

passionate individuals who want to align with a fast growing and innovative

company. As a key member of our property management team, you will play a

vital role in maintaining the exceptional standards of our community while

supporting our growth in the commercial real estate sector. If you thrive in a

fast-paced environment and are dedicated to providing top-notch service, we

want to hear from you!

Job Overview

The ideal candidate for the Property Operations Assistant position will possess a

positive attitude and a strong drive to succeed. They will be detail-oriented,

ensuring that every aspect of property management is handled with precision and

care. This individual should be highly coachable, demonstrating a willingness to

learn and adapt in a fast-paced environment while embracing feedback to

enhance their skills. Exceptional communication skills are essential, allowing

them to effectively interact with residents, vendors, and team members, fostering

a collaborative and engaging atmosphere. A proactive approach to

problem-solving and a passion for delivering outstanding customer service will

further set this candidate apart, making them an invaluable asset to our team.

Duties

● Daily Operational Oversight: Ensure all aspects of property operations run

smoothly on a daily basis, including resident services, maintenance

coordination, and administrative tasks.

● Resident Relations: Serve as the primary point of contact for residents,

addressing inquiries, resolving complaints, and fostering a positive

community environment that encourages retention and engagement.

● Leasing Support: Assist in managing the leasing process by following up

with prospects, conducting property tours, and working with potential

residents to convert leads into leases.

● Maintenance Coordination: Oversee and prioritize maintenance requests,

ensuring all work orders are completed promptly and that the property is

well-maintained to luxury standards.

● Financial & Administrative Support: Assist the Onsite Property Manager

with budget preparation, rent collection, financial reporting, and expense

management to ensure sustainable property performance.

● Marketing & Community Engagement: Help execute community events, handle social media and

local outreach efforts to enhance the property’s reputation and strengthen

relationships with residents and local businesses.

● Team Collaboration: Support the property management team, ensuring

effective communication and collaboration with maintenance staff, leasing

agents, and external vendors. Regularly report back to the Onsite Property

Manager on operational and resident-related updates.

Qualifications

● Minimum of 2-4 years of experience in property management, customer

service or sales related profession with a preference for experience with

luxury or Class A residential properties.

● Positive attitude with problem solving abilities.

● Strong organizational and multitasking skills, with an ability to handle

day-to-day operations efficiently.

● Excellent communication and interpersonal skills, capable of building

rapport with tenants, staff, and community partners.

● Basic financial knowledge, including rent collections, expense

management, and reporting.

● Proficiency in property management software (e.g., Yardi, MRI) and

Microsoft Office Suite.

● Bilingual preferred (Spanish/English) to enhance communication with a

diverse tenant base.

Compensation:

● Competitive pay with performance-based incentives.

● Available to work on the weekends, on call and emergencies

What We Offer:

● Daily training and development to support your professional growth and

ensure operational excellence.

● The opportunity to be part of a prestigious property and make a meaningful

impact in the community.

● A supportive and innovative work environment that encourages teamwork

and excellence.

Join Our Team:

If you are a proactive, positive attitude, service-driven professional with a passion for managing

day-to-day operations and creating exceptional resident experiences, we invite

you to apply for this position at McKenzie. Help us deliver a vibrant and thriving community for our residents.