Senior Human Resource Generalist

Senior HR GeneralistThe Senior HR Generalist is a client-facing position responsible for performing full-scope human resources services within the position's level of responsibility. These services may include payroll, benefits administration, onboarding/offboarding, employee relations, compliance, client interactions, and other HR-related projects. We are seeking a results-oriented individual to work as an Senior HR Generalist in a fast-paced and rapidly growing environment. One position is available at this time in the St. Louis, MO office.Essential Functions and Primary DutiesManages and completes a variety of tasks and interacts with clients to appropriately address day-to-day HR operations as required by the scope of services within the client engagementMay take the lead in client functions and client transitions to ensure the integration and efficient operation of the HR functionServes as the first point of contact for escalated or complex HR matters; problem-solves and seeks support to address client-related mattersPerforms work in and has an advanced level understanding of compliance with applicable federal and state employment regulations and laws, company policies, and HR Services standardsOversees employee onboarding to ensure the proper completion of all new hire paperwork, conducts new hire orientation, reviews client policies and procedures with new hiresOversees the offboarding process for separating employees in accordance with company, state, and federal regulationsEnsures all client processes and documentation are current and accurateProcesses client payrolls using third-party payroll platforms:Collects and reviews time, attendance, and leave information (applicable to the DC team only)Maintains payroll-related information and inputs into the payroll system (e.g., separations, tax exemptions, and misc. changes)Previews payroll changes prior to transmitting payrollPrepares and submits retirement, FSA, and HSA remittances (as applicable) in applicable platformsServes as the first point of contact for employee and client payroll-related questionsEnsures accuracy of all payroll-related data (e.g., benefits, retirement, tax, etc.)Completes application forms for state tax withholding identification numbers, unemployment insurance identification number(s) and workers' compensation insurance, and performs the steps necessary to register the Organization to do business in new states in which employees are hired; researches and resolves payroll-related tax notices received; and closes out tax withholding accounts as appropriate (applicable to DC team members only)Conducts quarterly and annual reviews of payroll informationHandles complex payroll situations with payroll providers, state agencies, employees, and client contactsHas a proficient understanding of basic payroll laws and regulationsAdministers benefits:Processes new hire enrollments, terminations, and changesEnsures compliance with COBRA and HIPAA guidelinesManages leave administration under disability plans, state, and federal leave guidelinesReviews, processes, and resolves any issues regarding benefit invoice reconciliationAssists employees with benefits-related questions and liaises between employees and the benefits broker/ insurance carriersManages annual benefit renewal activitiesOversee the open enrollment timeline/scheduleCommunicate with employees the steps and actions that need to be taken during the open enrollment periodAssist the Engagement Manager with evaluating renewals (i.e., quotes, changes, etc.), communication of renewal to client (i.e., cost sharing, plan design, etc.), and strategize with client on renewal decisions (i.e., going to market, plan design, etc.) (applicable to DC team members only)Provides support, guidance, and best practice information to clients on policies, procedures, compliance, employee relations, and other HR-related mattersUnderstands, interprets, and follows policies, procedures, and applicable employment laws that align with the workplace culture of the clientProvides on-site support to clients as neededProvides support to all HR Services clients as neededMaintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment lawParticipates and leads initiatives that improve the HR Services team; contributes ideas, knowledge, and applicable past experiencesPreferred QualificationsA bachelor's degree in Human Resources or other related education, and 5 - 10 years of relevant experience, or any similar combination of education and experienceExperience managing HR functions across multiple statesProven experience working with external clients in an HR consulting or outsourcing capacity.Strong knowledge of federal, state, and local employment laws and regulations.Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.Strong problem-solving skills and the ability to handle multiple priorities in a fast-paced environment.Proficiency in HR software and payroll systems.HR certification (e.g., SHRM-CP, PHR) is a plus.PHR or SHRM-CP Certification or other human resources or payroll-related certificationsExcellent computer skills and proficient in Excel, Word, and OutlookExcellent communication and interpersonal skills, with the ability to build and maintain client relationshipsExcellent interpersonal skills and a collaborative work styleA demonstrated commitment to high professional ethical standards and a diverse workplaceExcels at operating in a fast-paced environmentAbility to look at situations from several points of viewPersuasive with details and factsExperience working with different HRIS, including managing the implementation of new systemsMinimum Qualification3 years of experience as a subject matter expertMust maintain current required licenses and certifications relevant to field of expertiseDemonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externallyEffective customer service skillsProficient use of applicable technologyAbility to work in team environment as well as independentlyAbility to analyze and prioritize multiple responsibilities CBIZ