Technical Account Manager

Technical Account ManagerSino Biological is a world-renowned reagent supplier and contract research organization. Our core technology platform is an in-house-developed mammalian cell-based recombinant expression system that leverages proprietary reagents and processes for high-efficiency production of antigens and antibodies.We are headquartered in Beijing, China, with a U.S. base in the Greater Philadelphia area, an office and bioprocessing center in Houston, Texas, and subsidiaries in Frankfurt, Germany, and Kawasaki, Japan.Sino Biological is committed to providing high-quality recombinant protein and antibody reagents and to being a one-stop technical services shop for life science researchers around the world. All of our products are independently developed and produced. In addition, we offer pharmaceutical companies and biotechnology firms pre-clinical production technology services for hundreds of monoclonal antibody drug candidates.Position OverviewWe're seeking a highly motivated and detail-oriented individual to join our dynamic Technical Account Management team. This is a remote position, but candidates located in or near Houston, TX are preferred, as we have an office there. The role involves approximately 15% travel.As a critical team member, your primary responsibility will be managing customized services for U.S.-based customers. This includes collaborating with local sales representatives, maintaining strong client relationships, coordinating internal resources, and ensuring the successful completion of projects.Key ResponsibilitiesCollaborate with local sales representatives to promote and sell customized services.Build and maintain strong client relationships, acting as a key point of contact.Work closely with clients to develop work plans, set milestones, and monitor progress.Coordinate internal resources to ensure timely completion of projects and delivery of final products and reports.Create and maintain comprehensive project documentation.Perform other related duties as assigned.QualificationsPhD preferred or Master's degree in biology, biochemistry, pharmaceutical sciences, or a related life sciences field.Training or experience in protein biochemistry, antibody development, and immunology is highly desirable.Previous experience in project management and customer-facing roles is a plus.A solid understanding of biologic research, drug discovery, diagnostics, and relevant technologies, products, and services.Ability to learn quickly, multitask, prioritize, and work independently.Willingness to travel up to 15%.Must be able to lift and move 25-50 lbs.Why Join Us?At Sino Biological, we recognize that our people are our greatest asset. That's why we offer:Competitive compensation packages, including a base salary and a bonus structure planProfessional development and career advancement opportunities.A supportive and inclusive work environment where diversity is celebrated.Sino Biological is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Join us in advancing scientific innovation and making a global impact!