Community Manager

What you'll do Advise brand partners on where and how to engage organically across communities — customer care, fandom, and organic campaign use cases Coach brand teams on tone, voice, and copywriting for posts, comments, and live Q&A / AMA-style formats Guide moderator outreach, navigating community rules, and moderation best practices Walk partners through profile setup, verification, and community listening tools Partner with Sales and Client Partner teams to turn inbound partner needs into real recommendations Feed trends and insights from partner conversations back to Product and Engineering What we're looking for You genuinely live in online communities. Threads, crossposts, community etiquette, upvote culture, self-promo rules — this is instinct for you, not something you researched 4–7 years in community management, organic social strategy, or agency-side consultative account support You can take messy, non-standard inbound requests and turn internet culture into marketing guidance a brand manager can actually act on Hands-on with profile setup, account verification, moderation dynamics, and social listening tools You can explain how organic community health connects to the broader marketing funnel Self-starter who\'s comfortable in the gray area #J-18808-Ljbffr