Lead Remote Service Engineer- Europe

Full-time

ABB E-mobility

Company
Take your next career step at ABB with a global team that is driving the transformation of society and industry to achieve a more productive and sustainable future.
At ABB, we are committed to creating an inclusive workplace where diversity is valued in all its forms. We believe that different perspectives help us innovate and deliver better solutions for our customers.
ABB E-mobility is a global leader in electric vehicle charging solutions, offering one of the industry's most comprehensive portfolios—from AC wallboxes to high-power DC fast chargers and charging solutions for fleets, public transport and commercial applications. Together, we are enabling the future of sustainable mobility.
Your Role
As Lead Remote Service Engineer – Europe , you will lead a team of Remote Service Engineers supporting one of ABB E-mobility's strategic EV charging customers across Europe.
In this role, you will combine technical expertise with people leadership to ensure exceptional remote support and service delivery. You will coach your team, manage technical escalations, collaborate with cross-functional stakeholders, and drive continuous improvements that enhance customer satisfaction and operational performance.
This is an exciting opportunity for a technical leader who enjoys solving complex challenges, developing people, and shaping the future of remote service in the fast-growing e-mobility industry.
Your Responsibilities
Lead, coach and develop a team of up to four Remote Service Engineers, creating a collaborative and high-performing team culture.
Ensure timely and high-quality resolution of customer cases in line with agreed Service Level Agreements (SLAs).
Act as the technical escalation point for complex customer issues and provide guidance on diagnostics and troubleshooting.
Support remote monitoring, software deployments, commissioning activities and continuous optimization of EV charging infrastructure.
Collaborate closely with Field Service, Product Management, Software, Quality and Engineering teams to resolve technical issues and improve products and services.
Drive continuous improvement initiatives by identifying opportunities to enhance processes, tools, service quality and customer experience.
Promote knowledge sharing by developing technical documentation, best practices and training materials while supporting the ongoing development of the wider service organization.
Build trusted relationships with customers and internal stakeholders through proactive communication, transparency and service excellence.
Contribute to the growth and development of ABB's remote service capabilities across Europe.
Your Background
You are a technically strong service professional who enjoys leading people while remaining actively involved in solving customer challenges.
You Also Bring
Bachelor's or Master's degree in Electrical Engineering, Electromechanics, IT, Software Engineering or another relevant technical discipline.
Several years of experience in remote service, field service, technical support or maintenance within EV charging, electrical infrastructure, industrial automation or a comparable technical environment.
Previous experience leading, mentoring or coaching a small technical team.
Strong troubleshooting and analytical skills with the ability to diagnose complex technical issues remotely.
Experience working with customer support systems, CRM tools and service management processes.
Knowledge of Linux-based systems, networking or software-enabled infrastructure is an advantage.
Excellent planning, organizational and stakeholder management skills.
Strong communication skills with the ability to engage effectively with both technical and non-technical audiences.
Excellent English language skills, both written and spoken. Additional European languages such as German, French, Spanish or Italian are considered an asset.
Willingness to travel occasionally within Europe (up to 25%) and participate in an on-call support rotation when required.
What's in It for You?
At ABB, you'll join a global organization at the forefront of sustainable mobility. We offer an environment where you can develop your leadership capabilities, work with cutting-edge technology and make a meaningful impact on the future of electric transportation.
You Can Expect
A challenging leadership role within a rapidly growing global business.
Opportunities for continuous learning and professional development.
Collaboration with highly skilled international colleagues.
A flexible hybrid working model.
A competitive salary and comprehensive benefits package.
Work model: Hybrid
More About Us
Want to learn more about ABB E-mobility and how we're shaping the future of transportation? Visit our website.
Interested in joining ABB E-mobility?
We look forward to receiving your application through our online recruitment system.
For questions about this position, please contact Judy Borsje, Talent Partner , via View email address on us.fitly.work .

Apply

Vacancy posted 9 days ago

Similar jobs that could be interesting for youBased on the Lead Remote Service Engineer- Europe in South Holland, IL vacancy

Lead AI DBA [US or Europe]
...competitive long-term career opportunities with leading organizations, access to a global... ...We’re excited to continue building our remote-first team with incredible people like you... ...data infrastructure through AI-powered engineering practices. The company operates at scale...
Remote work
Full time
Contract work
For contractors
Local area
Andela
United States
10 hours ago
Field Service Engineer
$90k - $110k
...Field Service EngineerWarrenton, Virginia, United StatesWork... ...develops market-leading counter-drone solutions... ...Australia, the United States, Europe, and the Middle East,... ...RoleThe Field Service Engineer is responsible for the... ...-user trainingProvide remote and on-site technical...
Remote work
Droneshield
Warrenton, VA
1 day ago
Field Service Engineer
$30 - $40 per hour
...Job Title: Field Service Engineer Job Description The Field Service Engineer provides... ...support, and occasionally assist customers remotely when appropriate. Maintain a high... ...across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 50...
Remote work
Contract work
Temporary work
Actalent
Kansas City, KS
3 days ago
Field Service Engineer
$30 - $40 per hour
...Job Title: Field Service Engineer Job Description The Field Service Engineer supports... ...customer service, and occasionally deliver remote support when needed. Travel locally... ...across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 50...
Remote work
Contract work
Temporary work
Actalent
Philadelphia, PA
2 days ago
Field Service Engineer
$40 - $48 per hour
...Job Title: Field Service Engineer Job Description The Field Service Engineer plays a key role... .... Comfort working independently in remote settings while managing travel... ...clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 50...
Remote work
Contract work
Temporary work
Work at office
Actalent
Seattle, WA
4 days ago
Sr. Global Service Center Equipment Engineer
$90.5k - $118.76k
.... (NASDAQ: FORM), is a leading provider of essential test... ...’s products and services to accelerate profitability... ...of facilities in Asia, Europe, and North America. Rooted... ...Center Equipment Engineer is responsible for supporting... ...that are designated as remote-eligible, employees...
Remote work
Full time
Work experience placement
Live in
Local area
Worldwide
Flexible hours
Shift work
Day shift
FormFactor
Livermore, CA
2 days ago
Field Service Engineer - Seattle, WA
...Description Job Description Field Service Engineer Seattle, Washington | Remote with Travel Help Transform the... ...across North America, Europe, and Asia. For more than 20 years,... ...focused service to deliver industry-leading solutions that make a meaningful impact...
Remote work
Flexible hours
ARxIUM INC
Washington DC
4 days ago
Field Service Engineer
$60k - $80k
...Description Job Description Job Title: Field Service Engineer Job Description The Field Service... ...and customer training, both onsite and remotely. The position requires a strong... ...across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 50...
Remote work
Permanent employment
Local area
Night shift
Actalent
Windsor, CT
8 days ago
Agency Partnerships Lead (Fractional)
...marketer's approval. The Role: Agency Partnerships Lead, US (Fractional) We work with agencies in Europe and South Asia. The US is the biggest pool of... ...Straight line to the founders, decisions in days Remote, US How to apply Email ****@*****.*** with...
Remote work
Part time
2 days per week
Coretas
United States
1 day ago
Field Service Engineer
$30 - $40 per hour
...Description Job Description Job Title: Field Service Engineer Job Description The Field Service... ..., and occasionally support customers remotely to resolve technical problems... ...clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 50...
Remote work
Contract work
Temporary work
Actalent
Hamilton, OH
5 days ago
Field Services Engineer
We're seeking a highly motivated Field Service Engineer to join our growing team. In this crucial... ...Responsibilities: Conduct on-site and remote installations, maintenance, and repairs... ...willingness to travel to Canada and Europe. Ability to travel on short notice and...
Remote work
Full time
Contract work
Visa sponsorship
Night shift
BioTalent
San Francisco, CA
2 days ago
Field Service Engineer
$40 - $48 per hour
Job Title: Field Service EngineerJob Description The Field Service Engineer plays a key role in installing, commissioning,... ...Comfort working independently in remote settings while managing travel schedules... ...the U.S., Canada, Asia and Europe, Actalent serves many of the...
Remote work
Contract work
Temporary work
Work at office
Actalent
Seattle, WA
2 days ago
Customer Service Engineer
$35 per hour
...next step in their career. As a Customer Service Engineer you will be responsible for: Your... ...Leave) Workplace Type This is a fully remote position. Application Deadline This position... ...across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 50...
Remote work
Contract work
Temporary work
Part time
Local area
Flexible hours
Shift work
Talentify
Los Angeles, CA
4 days ago
Manager, Client Services Engineering
$116k - $162.5k
...everyone. THE OPPORTUNITYThe Manager, Client Services Engineering leads the team responsible for Chipotle’s... ...week (with work from home on Friday). Remote work is not available for this role.... ...its restaurants in North America and Europe. With employees passionate about...
Remote work
Work at office
Local area
Shift work
Chipotle Mexican Grill
Columbus, OH
4 days ago
ServiceNow ITOM Lead
...Discovery, CMDB, CSDM, Service Mapping, Event Management... ...Ownership & Health: Lead CMDB design, governance... ...operations, or platform engineering experience.7+ years of... ...jurisdictions in the Americas, Europe, Asia Pacific, and the... ..., CSC offers hybrid or remote work schedules in...
Remote work
Local area
Worldwide
CSC Corporation Service Company
Wilmington, DE
2 days ago
Lead Analyst, Operations Insights & Analytics
$133k - $187k
...everyone. THE OPPORTUNITYThe Lead Analyst, Operations... ...with Operations Services, Field Finance, Digital... ...statistical methods, data engineering, and stakeholder communication... ...from home on Friday). Remote work is not available... ...in North America and Europe. With employees passionate...
Remote work
Work at office
Local area
Work from home
Shift work
Chipotle Mexican Grill
Newport Beach, CA
1 day ago
Category Lead
...platform in North America and Europe to buy, sell, and discover... ...new industry develops. As a remote co-located team, we're inspired... ...updates on our news and engineering blogs and join us as we enable... ...partners along to execute it. Lead the execution. Manage a team...
Remote work
Local area
Whatnot
New York, NY
1 day ago
Remote Customer Success Lead - Western Europe
...gives developers access to our leading AI audio foundational models.... ...lives. We are researchers, engineers, and operators. IOI medalists... ...team members across the Western Europe region. You’ll balance people... ...the team. This role is remote-first, so it can be executed...
Remote work
Full time
Immediate start
Elevenlabs
Remote
22 days ago
Logistics Lead
...Logistics Lead DS Smith is looking for an experienced and motivated... ...drive consistency, safety, service and efficiency across our UK... ...work scheme Location: Remote flexible UK Location / Hybrid... ...colleagues in North America and Europe, Middle East and Africa (EMEA)...
Remote work
Permanent employment
Contract work
Monday to Friday
Flexible hours
DS Smith
United States
5 days ago
Team Lead - End User Services (EUS) Engineering @ Onsite
...Job Title: Team Lead – End User Services (EUS) Engineering Department: Information Technology / End User Computing Reports To: IT Director / Head of Enterprise Infrastructure Location: On-site / Hybrid Role Overview The Team Lead – Executive & End User...
Full time
Digile
Bridgewater, NJ
2 days ago
Senior Consultant - Medicaid Lead
$88.9k - $150k
...Consulting Group LLC (PCG) is a leading public sector solutions... ...health, education, and human services agencies to improve lives. Founded... ...three Canadian provinces and Europe. PCG offers clients a... ...required 25-50%This position is remote with travel/onsite requirements...
Remote work
Full time
H1b
Work at office
Local area
Shift work
PCG Public Consulting Group
Atlanta, GA
2 days ago
Lead Consultant, Smart Metering Practice
$153.6k - $230.4k
...globally recognized, full-service infrastructure... ...the Americas, Asia, and Europe, the firm provides support... ...seeking an experienced Lead Program Manager to lead... ...Are:Bachelor's degree in Engineering, Construction Management... ...opportunities. #LI-remote #LI-DNPTYLin offers a comprehensive...
Remote work
Full time
Contract work
For contractors
For subcontractor
Local area
Landrum & Brown
Washington DC
3 days ago
Full Stack Lead
$112k - $190k
...Join Mizuho as a Full Stack Lead! In this role you will take ownership... ...web applications and API services. You will be responsible for optimizing... ...varying opportunities for remote work depending on the nature... ...capabilities across Americas, Europe and Asia. Mizuho Americas...
Remote work
Work at office
Local area
Worldwide
Mizuho
New York, NY
5 days ago
Lead Business Process Consultant, Life Sciences
$130k - $165k
...Integration Partners (BIP) is Europe’s fastest growing... ...high-impact consulting services across multiple... ...We are seeking a Lead Business Process Consultant... ...combines business process engineering, technology consulting,... ...Paid parental leave. ~ Remote/hybrid work environment...
Remote work
Full time
Temporary work
Worldwide
BIP US
New York, NY
2 days ago
Field Services Engineer
...Position Responsibilities The Field Service Engineer (FSE) will create/execute resources and programs to continuously improve the satisfaction... ...FSE’s role will require him/her to: Provide onsite and remote support for break-fix issues related to software, hardware,...
Remote work
Full time
Spectrum Dynamics Medical
Washington DC
1 day ago
Field Services Engineer
$130k - $180k
...Field Service Engineer – Linear Accelerator (LINAC) - Salary: $130,000–$180,000 +$5000 sign on bonus + relocation support About the Company... ...in the field, manage local spare parts inventory, and offer remote support to clients and colleagues. Travel within the region...
Remote work
Full time
Local area
Relocation package
nGenium
Baltimore, MD
10 hours ago
Europe Intelligence Team Lead Senior (EERC)
$146k - $234k
ResponsibilitiesAs Senior Intelligence Team Lead, the candidate will be responsible for the day-to-day management of the contract including... ...with intelligence analysis and collection related to Europe and Eurasia, including but not limited to leadership intentions,...
Contract work
For subcontractor
Shift work
Peraton Corporation
Washington DC
1 day ago
Lead Recruiter
...technology company with operations across Europe, the United States and Asia. UFORCE... ...growing rapidly, and we're looking for a Lead Recruiter to play a key role in building... ...robotics, autonomy, defence, aerospace, engineering or another technically complex environment...
Remote work
UForce
United States
4 days ago
Field Services Engineer
$71k - $113.5k
...Overview As one of the world’s leading analytical instrumentation companies, Bruker... ..., has an immediate opening for a Field Service Engineer focused on key account support in the Mid... ...operation of the equipment. Perform remote support and diagnostic analysis to determine...
Remote work
Full time
Temporary work
Immediate start
Bruker Daltonics
Michigan
2 days ago
Field Services Engineer
...world. The organisation combines precise engineering standards with a strong and growing... ...hands-on installation work, on-site and remote technical troubleshooting, and planned preventive... ...to a small, collaborative national service team. Please note the role is REMOTE...
Remote work
Full time
Work at office
Guided Solutions
Washington DC
10 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Lead Remote Service Engineer- Europe. Be the first to apply!