Technical Services Account Manager

Job Description

Job Description

Clean Harbors in Salt Lake City, UT is seeking a Technical Services Account Manager to bring expert knowledge to scope and quote projects. Responsible for growing, expanding, and maintaining revenues and EBITDA within an assigned territory.

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.

Why work for Clean Harbors?

• Health and Safety is our #1 priority and we live it 3-6-5!
• Focus on maintaining sustainability and cleaning the Earth.
• Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match.
• Pay range $75-85k+ base with incentive structure.
• Own part of the company with our Employee Stock Purchase Plan.
• Opportunities for growth and development for all the stages of your career.
• Company paid training and tuition reimbursement.

Responsibilities:

• Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner.
• Promote revenue and margin growth.
• Develop close relationships with 100-200 existing TS, IS, FS or SK customers.
• Sell products and services from all pillars to clients with the support of CAMs, Specialists, Sales Reps, TS/IS/ FS/SK AMs etc.
• Negotiate and draft contracts; execute Corporate and Enterprise account strategies for assigned local accounts.
• Send inputs and review sales budget for accounts under responsibility.
• Gather data about relevant industries, regions and customers.
• Develop account plans for important customers in accordance to strategic direction set out by SVP Sales.
• Monitor progress in sales and P&L goals, incl. daily awareness of activities and results.
• Present results to DSM on a weekly basis.
• Work in tandem with other salespeople to increase cross-sell.
• Keep track of customers' purchase cycle and plan accordingly.
• Ensure customer satisfaction.
• Interact with operations and customer service to deliver exceptional service to clients.
• Handle disputes and conflicts and troubleshoot with clients.
• Deliver effective contract and relationship management.
• Lead contract management and collection of invoiced revenue from customers.
• Document necessary customer information and interaction.
• Uphold and role-model corporate values.

Qualifications:

• Bachelor's Degree preferred.
• Ability to develop effective account plans; prioritize highest opportunity accounts.
• Numerically literate; understands most relevant LOBs for customers.
• Industry and company knowledge, selling and negotiation, follows through on clients needs.
• Communication, displays professionalism and courtesy; accountability for job responsibilities.
• Perform physical functions per job requirements.
• Successfully complete a background check, drug test, and physical, by position.