Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Technician, Darden School of Business (Rosslyn, VA)

University of Virginia

The Darden School of Business at the University of Virginia invites applications for an IT Technician to support operations at Sands Family Grounds (SFG) in Rosslyn, Virginia. This premier, state‑of‑the‑art facility features modern classrooms, collaborative workspaces, and event venues overlooking the capital region. In this role, the IT Technician will deliver high‑quality technical and consultative support to faculty, staff, students, and external clients, including participants in executive education programs and hosted events. The goal is to ensure a seamless, high‑touch technology experience that supports teaching, learning, and client engagement. The position is responsible for troubleshooting and resolving technical issues, maintaining reliable access to systems and data, and supporting the performance of core IT services across a diverse user base. Key responsibilities include support for applications, operating systems, computer hardware, networks, and printing services, with a strong emphasis on responsiveness, customer service, and continuous improvement. The IT Technician will also collaborate with colleagues to support classroom technology and audiovisual needs, playing a visible role in the successful delivery of executive programs, meetings, and special events. This includes providing on‑site support for external participants and ensuring a polished, professional technology experience aligned with Darden’s reputation for excellence. This role offers the opportunity to work in a dynamic, mission‑driven setting with cutting‑edge facilities and a collaborative team. Occasional travel to Charlottesville, Virginia is required for training and team engagement. Availability to work on‑site on weekends and evenings is required. Specific Duties and Responsibilities Support client requests in a timely manner via walk ups, email, chat, and phone with the goal of resolving all assigned requests within 4 hours. Provide excellent customer support to the faculty, staff, students, and external clients of the University of Virginia Darden School of Business in the Rosslyn location. Communicate complex technical information to users with varying levels of technical proficiency; diagnose and resolve common desktop software, hardware and network/access issues including the ability to use enterprise troubleshooting tools. Manage assigned tickets and seek assistance from the department supervisors as needed for assistance or escalation. Follow established procedures for inventory accountability and control. Create and edit PowerShell scripts to facilitate the automatic installation of software and apply configuration settings. Work with technology vendors to attain warranty parts and repairs. Use established imaging technology to ensure that all builds conform to established guidelines (Intune, ImageAssist). Provide basic application and system training for users. Regularly work toward specific team goals and assist clients in achieving their teams’ goals. Assist team, as required or assigned, with tier 1 AV requests, including powering and monitoring equipment, troubleshooting issues, securing and installing portable equipment as required. Performing equipment breakdown and storage as required. Assist in maintaining and monitoring audiovisual equipment, software, hardware, and cloud resources. Assist in training faculty and staff to utilize AV resources available to them. Utilize current AI tools for scripting, research, vetting/validating solutions to support requests, professional growth, and data analysis. Required Experience and Education Bachelor’s Degree and at least one year of experience required. May consider combination of relevant experience, education, certification(s) in lieu of degree. At least three years of relevant experience strongly preferred. Knowledge, Skills & Abilities Possess thorough knowledge of information technology concepts and terminology; desktop OS and supported software applications; network fundamentals; IP protocol and related support methodologies. Strong technical and troubleshooting skills. A+ or Microsoft MCSA certification strongly preferred. Experience with PowerShell scripting. Experience with Microsoft Intune technologies (package deployment, Autopilot, patching, etc.) or equivalent. Knowledge of audio‑visual systems and computer systems is essential. Ability to work independent of supervision. Good verbal and written communication skills to convey technical guidance and information to clients. Proven ability to deliver excellent customer service while communicating clearly with both technical and non‑technical users. Ability to prioritize shifting projects and initiatives in a fast‑paced environment. Ability to use AI tools to streamline day‑to‑day operational processes and outcomes. Excellent written and verbal communication skills. Demonstrated organizational and presentation skills. Strong coaching/teaching skills. Experience working in an academic environment preferred. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non‑discrimination and equal opportunity employment. #J-18808-Ljbffr University of Virginia

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the IT Technician, Darden School of Business (Rosslyn, VA) in Arlington, VA vacancy
  • $80k - $85k

    The Darden School of Business at the University of Virginia invites applications for an IT Technician to support operations at Sands Family Grounds (SFG) in Rosslyn, Virginia. This premier, state-of-the-art facility features modern classrooms, collaborative workspaces,... 
    Suggested
    Shift work
    Weekend work
    Afternoon shift

    The Rector & Visitors of the University of Virginia

    Arlington, VA
    4 days ago
  • $185k - $265k

     ...Administrator (Windows) Location: McLean, VA (transitioning to Chantilly, VA)...  ...person Collaborate with cross-functional IT teams to integrate new technologies Travel...  ...dedicated to helping clients achieve their business and technology objectives utilizing our decades... 
    Suggested
    Full time
    Temporary work
    Immediate start

    PGTEK

    McLean, VA
    more than 2 months ago
  • Maximus seeks a Technician 2 - IT Services for on-site work at our Tysons, VA location. You will identify, research, and resolve technical issues for local and remote staff, and serve as the SME for software applications and end point configurations. Responsibilities include... 
    Suggested
    Local area
    Remote work

    Maximus

    Mc Lean, VA
    2 days ago
  • PLUS Communications, based in Arlington, VA, seeks an IT & Business Operations Specialist to manage IT infrastructure, support staff, and operations initiatives. The role blends technical support, systems administration, and business operations to improve reliability,... 
    Suggested

    PLUS Communications

    Arlington, VA
    5 days ago
  • PLUS Communications in Arlington, VA, is seeking an IT & Business Operations Specialist to join our Operations team. You will manage IT infrastructure, provide technical support, and lead projects to improve efficiency and security. The role requires 3-4 years of help desk... 
    Suggested

    PLUS Pr

    Arlington, VA
    5 days ago
  •  ...Search & Government Solutions is seeking a System Administrator Junior to support mission-critical IT infrastructure in a highly regulated government environment in Arlington, VA. You will handle user accounts, server operations, patching, monitoring, and documentation with... 

    Dunhill Professional Search

    Arlington, VA
    3 days ago
  • A technology solutions provider is seeking a Sr. IT Technical Specialist to oversee IT support and maintenance across various office locations. The ideal candidate will have at least 5 years of IT/network support experience, including a solid understanding of LAN/WAN technologies... 
    Work at office

    ViziRecruiter

    Falls Church, VA
    3 days ago
  • Zachary Piper Solutions is seeking a Network Administrator in Newington, VA to support a long-term enterprise IT program onsite. The role focuses on enterprise routing and switching, network access control, management, and troubleshooting in a highly regulated environment... 

    Zachary Piper Solutions

    Newington, VA
    2 days ago
  •  ...Technology And Processes is seeking a Program Specialist I in Arlington, VA. The role involves program and administrative support across various tasks, including managing FFRDC processes and IT support. Candidates should have strong communication and analytical skills... 
    Full time

    People Technology & Processes LLC

    Arlington, VA
    1 day ago
  • $103.8k - $218.1k

    Job Title: IT Operations Specialist - Tier 3Job Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start...  ...'s most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your... 
    Contract work
    Work experience placement
    Flexible hours

    CACI International

    Washington DC
    3 days ago
  • Cable Technician II - Competitive Range Solutions, LLC. Arlington, VA. Job Description: Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional... 
    For contractors
    Work experience placement

    Competitive Range Solutions, LLC

    Arlington, VA
    4 days ago
  • IntelliDyne, LLC is seeking a Help Desk Technician - Tier 1 for onsite work in Falls Church, VA. The role handles Tier 1 support calls, documents incidents in Remedy, and provides mobile and remote assistance for hardware and software issues. Candidates must hold an active... 
    Remote work

    IntelliDyne, LLC

    Falls Church, VA
    3 days ago
  • Professional IT and Expert Assistance for Arlington, VA Entity Management Applications, Inc., a leading provider of Managed IT Services and Network Design...  ...Provide a complete range of services associated with business issues such as the analysis and evaluation of current... 

    MANAGEMENT APPLICATIONS, INC.

    Alexandria, VA
    3 days ago
  • $73.45k - $132.78k

     ...and system administration.This position is based in Arlington, VA and is 100% on-site. 2nd Shift hours are Monday-Friday, 12pm-8pm...  ...providing services across civil, defense, health and intelligence business lines. At Leidos, team member career development, flexibility,... 
    Full time
    Work at office
    Local area
    Immediate start
    Remote work
    Monday to Friday
    Afternoon shift

    Leidos

    Arlington, VA
    2 days ago
  • $118k

    Description Position:  Desktop Technician (Mid-Level) Location: Rosslyn, VA,   Clearance:  Secret   ~Desktop...  ...migration. ~Maintain inventory of IT equipment and track asset assignments...  ...efforts to enhance how we do business. Our vision is what sets up apart,... 
    Work at office

    ActioNet, Inc.

    Rosslyn, VA
    a month ago
  • Network Cable Technician - Lawelawe Technology Services Location: Fort Belvoir, VA. Who we are Lawelawe is a Native Hawaiian Owned Small Disadvantaged Business (NHO SDB) that specializes in providing a range...  ...Services provides first-class IT solutions with expertise in... 
    Work at office

    Lawelawe Technology Services

    Fort Belvoir, VA
    1 day ago
  •  ...Description Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic...  ...coaching them at the highest standard. We are hiring a Remote IT Support Specialist to help our students and parents navigate any... 
    Remote work

    GrabJobs

    Washington DC
    10 hours ago
  • $51k - $82k

     ...The Ford Agency is actively recruiting for an IT Help Desk Technician for a top DC law firm. This individual will join a busy team, provide IT support to end-users, identify...  ...for this position must be based in DC, MD, or VA area or have independent plans for relocation.... 
    Relocation
    Shift work

    ford agency

    Washington DC
    14 days ago
  •  ...Cloud environmentProvide technical expertise administering multiple business critical instances of Jira, Confluence, Access, and various...  ....00 to $167,644.00/yrLOCATION: 1902 Reston Metro Plaza, Reston, VA 20190 Position Eligible for Employee Referral Bonus Program. Working... 
    Full time
    Contract work
    Work experience placement
    Work at office
    Remote work

    ICF

    Reston, VA
    4 days ago
  •  ...Support Specialist (SME) - Fort Belvoir, VA (Onsite). Active Top Secret clearance required...  ...Opportunity Statement Kwan Bear IT Solutions is an Equal Opportunity Employer...  ...kind. All employment decisions are based on business needs, job requirements, and individual qualifications... 

    Payfuture Technologies

    Fort Belvoir, VA
    2 days ago
  • $102k - $178.4k

     ...authorities, or trust services- •Experience coordinating across security, IT, and commercial technical teamsAmazon is an equal opportunity...  ..., paid time off, and parental leave. Learn more about our benefits at .USA, VA, Arlington - 102,000.00 - 178,400.00 USD annually
    Flexible hours

    KForce

    Arlington, VA
    2 days ago
  •  ...a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate...  ...Network Access Control (Forescout Specialist) Location: Mclean, VA ResponsibilitiesDeploy, configure, and maintain Forescout... 

    Ampcus

    McLean, VA
    10 hours ago
  •  ...solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous...  ...Analyst to provide onsite support at the Pentagon in Arlington, VA. ResponsibilitiesSPA is seeking an experienced MILSATCOM... 
    Work at office
    Flexible hours

    Systems Planning and Analysis

    Arlington, VA
    10 hours ago
  • BayNova LLC is seeking a User Support Specialist to join our Alexandria, VA team for a federal government client. The ideal candidate will have a background in desktop support technologies and strong analytical skills, along with a dedication to customer service. Responsibilities... 
    Remote job
    Work from home

    BayNova LLC

    Alexandria, VA
    5 days ago
  •  ...Texas Sports Academy is seeking an IT Operations Specialist based in Austin to manage...  ...settings, manage inventory, ship units to our school campuses across Texas, and serve as the...  ...: Hands-on experience with Apple Business Manager, Jamf, Kandji, Mosyle, or a comparable... 
    Live in
    Remote work
    Home office

    GrabJobs

    Washington DC
    2 days ago
  •  ...Mobile Service Technician - McLean, VA The Mobile Service Technician is a unique position that covers field service repairs. This position would...  ...a fast-paced environment. As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8... 
    Work at office

    Lucid Motors

    Mc Lean, VA
    4 days ago
  •  ...administration. This position is onsite five days/week in Arlington, VA and requires an active TS/SCI clearance. 2nd Shift hours are...  ...Experience working with virtual environments. TDI does business with the federal government, which restricts employment to individuals... 
    Permanent employment
    Work at office
    Local area
    Remote work
    Monday to Friday
    Afternoon shift

    Tetrad Digital Integrity

    Arlington, VA
    4 days ago
  • $80k - $115k

     ...support a mission-critical federal program out of Springfield, VA. ***This role requires an ACTIVE Top Secret w/SCI Eligibility***...  ...accepted for at least 30 days from the posting date. Keywords: Network technician, network specialist, network admin, network administrator,... 
    Night shift

    Zachary Piper Solutions

    Springfield, VA
    3 days ago
  • $120k

     ...Windows Systems Administrator( Team Lead) Arlington, VA Pay From: $120,000.00 per year MUST: Experienced Windows Systems...  ...years) Must have active TS/SCI clearance 10 years of relevant IT systems engineering or systems administration experience... 

    Quadrant

    Arlington, VA
    3 days ago
  •  ...direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex...  ...assets and operations support the customer's mission to provide IT services to DoS users enterprise wide. Manage the installation... 
    For contractors
    Work at office

    Empower AI

    Washington DC
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Technician, Darden School of Business (Rosslyn, VA). Be the first to apply!