Bilingual Loan Consultant (English/Spanish)

Job Description

Job Description

As a Bilingual Loan Consultant you will assist customers, originate loans, and review files while being a liaison between the builder divisions, sales team, and closing department.

We trust that as a  Loan Consultant you will: (responsibilities)

• Assist customers in the selection of loan product and securing loan approval
• Originate loans to company policies, procedures, and HUD/FNMA/FHLMC/VA guidelines
• Review files for compliance and quality
• Prepare and distributes all Federal and State disclosures for product selected
• Respond to all customer inquiries to ensure exceptional customer service
• Maintain strong business relationships with division employees
• Attend builder backlog meetings and provide loan status information
• You are willing to perform other duties as assigned

What you will need: (competencies, behaviors & attributes)

• Business Process Oriented
• Communication
• Customer Focus
• Ethics & Integrity
• Problem Solving

About you: 

• 2+ years of mortgage lending experience in current lending environment
• Maintain a current Residential Mortgage Loan Originator state license
• High School Diploma or equivalent
• Bilingual in both English and Spanish
• Applicants must have knowledge of FNMA/FHLMC and FHA/VA/USDA guidelines
• Oral and written communication skills with the ability to multi-task, meet deadlines and conduct business in a professional manner required

FLSA Status: Non-Exempt

Will have responsibilities such as:

• This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.

Essential Functions:

Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Report to Division/Corporate Office/Community daily and adhere to schedule
• Ability to access, input, and retrieve information from a computer and/or electronic device
• Ability to have face to face conversations with customers, co-workers and higher level manager
• Ability to sit or stand for long periods of time and move around work environment as needed
• Ability to operate a motor vehicle if applicable
• Comply with company policies and procedure