Assistant Cafe Manager

Benefits 401(k) Dental insurance Health insurance Paid time off Vision insurance Responsibilities Strong problem‑solving ability, well-developed soft skills, quick thinking, and the ability to maintain oversight while assisting management with growth planning. Suggest new menu items based on customer preferences and feedback. Identify strategies to retain and attract customers. Deliver exceptional customer service, including resolving complaints about food quality and service when appropriate. Prepare weekly work schedules for staff and find suitable replacements during absences. Ensure all café expenses stay within budget and identify ways to reduce operational costs. Receive delivered café supplies and verify that the correct items and quantities have been delivered. Take inventory of café supplies and order new stock as needed. Recruit, train, and supervise café staff. Requirements High school diploma; a bachelor’s degree or certification in business administration or business management is advantageous. 2 to 5 years’ experience in a similar position in a fast‑casual food & beverage service operation. A food handler’s license and ABC RBS certification. Sound knowledge of food health and safety regulations. Ability to handle prolonged periods of standing. Ability to lift 15–50 pounds at a time. Pro‑active operational floor management during service times. Ability to think on feet, innovate, and resolve problems. Well‑developed soft skills and people skills. Competent to remain calm under pressure. Excellent verbal and written communication skills. Exemplary management, communication, organizational, and time‑management skills. Ensure a safe, hygienic, healthy environment. Ensure complete compliance with all associated laws and regulations. Strong business acumen and analytical mindset to innovate and improve. Carry out weekly analytics and submit reports with suggested improvements. This is a full‑time post. Attendance will be required in line with the business requirements, including at weekends, holidays, early mornings, and evenings, based on rotating scheduling. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Covid vaccination is a requirement of the job and accommodations due to disability or religious reasons will be evaluated in compliance with prevailing regulations. #J-18808-Ljbffr