Business Operations Specialist
Ledgent Technology
Business Operations Specialist
Duration - 1 Year
Location - Los Angeles, CA 90071
Max Pay - $48.28 W2
Monitor RDS distribution and central inboxes
Review and triage incoming emails daily
Categorize and assign requests appropriately
Flag urgent or high-priority items
Respond to and process simple access requests
Submit, track, and follow up on Flow tickets
Escalate issues as needed
Support IG and FRG new hire onboarding, including scheduling, access setup (CRED), distribution of welcome materials, and required ticket submissions.
Support EU and US onboarding administration (meeting scheduling, invites, follow-ups)
Assist with departures follow-up, entitlement removals, and related ticket submissions
Provide administrative support for CRED activities, including quarterly evaluations, tracking, and responding to routine queries
Escalate market data platform entitlements queries
Escalate Visible Alpha/ AlphaSense broker entitlements
Reconcile vendor user lists vs MDM records
Update DQ Dashboard, IGA, CorpAxe
Identify and correct data discrepancies
Schedule vendor demos and training sessions
Manage logistics (virtual and on-site)
Track new and ongoing trials
Maintain trial records
Manage renewal process for invoice-eligible providers
Confirm user feedback and renewal requirements
Reconcile user lists with vendors
Coordinate handoff to RDSPayments for processing
Support Relationship Managers (RMs)
Assist with admin-heavy project tasks
Maintain documentation and processes
Provide team coverage as needed
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -072026-427226
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