Salesforce Business Systems Analyst
$68 - $71.12 per hourThe Fountain Group
We are a national staffing firm and are currently seeking a Global Customer Support Business Systems Analyst for a prominent client of ours. This position is Hybrid in Santa, Clara, CA. Details of the position are as follows:
Job Details:
- Pay: $68 - $71.12/hr.
- 6-month assignment, possibility extension based on performance and budget.
- On-sit 4 days per week, standard hours (8 AM PST).
- Seeking a BSA with strong integrations experience.
- Team supports global customer service team supporting all customers - more than 3k users.
- Position will be responsible for Cyber Mergers & Acquisitions, migrations/integrations, validations, working with developers and onboarding sites, data migration, vendor collaboration and providing support and enhancements using AI to automate.
- Perform hotseat duties. Draft and publish security advisories.
Qualifications:
- Bachelor's degree required.
- 7+ years of experience as a Business Systems Analyst working with integrations.
- Salesforce Service Cloud required.
- Must have Service Cloud app integrations experience.
- Must have experience with data integrations, M&A preferred .
- MUST understand data behind complex applications and how to integrate into Service Cloud.
- Google products including Gemini preferred.
Vacancy posted 1 day ago
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