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Product Support Analyst: Customer-Focused Tech Help

Damco Spain SL

Maersk is seeking a Product Support Analyst to serve as the primary interface for Postal Mate customers, quickly analyzing and resolving challenges with our software products in a positive, effective manner. You will monitor calls, emails, and tickets, work directly with customers to resolve issues, provide training, troubleshoot hardware and connectivity, escalate bugs when needed, and stay current with software changes and best practices. #J-18808-Ljbffr Damco Spain SL

Vacancy posted 4 days ago
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