Manager, Operations

About Us As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Logistics & Services USA, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Schedule 2nd shift: 3:30 pm to 11 pm Monday - Friday Summary Manages all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors. Essential Duties and Responsibilities Able to communicate and work along with all employees. Lead associates with daily tasks and workload priorities. Maintains a high standard for safety, cleanliness, and overall work practices. Responsible for completing daily shift paperwork. Determines staffing needs based on workload and schedules staff accordingly. Assigns workers to specific duties based on workload and shipping schedules. Reviews and updates operational procedures as necessary and ensures they are communicated to and understood by the warehouse associates. Tracks productivity and quality performance by individual, function, and department. Works with Inventory Control to ensure the highest level of inventory accuracy possible. Advises employees on handling of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems. Traces the history of items to determine reasons for discrepancies between inventory and stock control. Records and recommend remedial actions to resolve discrepancies. Determines work procedures, prepares work schedules, and expedites workflow. Issues written and oral instructions. Maintains harmony among workers and resolves grievances. Ensures all established costs, quality, and delivery commitments are met. Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations. Maintains a high level of communication with the Customer. Developing and maintaining material on business information for daily, weekly, and quarterly business reviews. Supervisory Responsibilities Manages up to 5 subordinate supervisors who supervise 50+ employees in the Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory, and Auditing departments. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Company Benefits Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) Pay Range $79,310 - $85,450* The above-stated pay range is the anticipated starting salary range for the position. The company may adjust this range in light of prevailing market conditions and other factors such as location. The company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. Eligibility You must be authorized to work for any employer in the U.S. Equal Opportunity Statement Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. Accommodations We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or accommodation to use our website, apply for a position, or perform a job, please email us at View email address on click.appcast.io. #J-18808-Ljbffr