Director, Global Fairfield- Fairfield Office

Job Description:Please Read*For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at View email address on click.appcast.io or View phone number on click.appcast.io.Department: Global FairfieldPrimary Work Location: Fairfield CTDirect Supervisor: Associate Vice Provost Global StrategyDirectly Supervises: Assistant Director; International Student and Visa Manager; Curriculum Administrator; Student AdvisorBasic Function:As a member of the leadership team for Global Fairfield, the Director assists the Associate Vice Provost Global Strategy in developing and implementing strategic priorities in the areas of study abroad programming and international student services. This position manages the day-to-day operations of the Fairfield Campus Office with oversight of study abroad services, international student services, and partner relations. The Director will also assist the AVP Global Strategy with implementation of new partnership initiatives.Unusual Work Conditions:Evenings and/or weekends to participate on campus events and occasional national and international business travel.Education, Certification, License, and Experience Requirements:EDUCATION: Master’s Degree or equivalent related experience.EXPERIENCE: 5-7 years’ experience with increasing responsibilities in Higher Education program management including both study abroad and international student services.REQUIREMENTS:Demonstrated management of staff in an international education program environment.Demonstrated aptitude in Terra Dotta and student information systems.Solid experience in building and maintaining partner relations for growing study abroad programs.Must qualify to serve as DSO/ARO.Budget experience for projects and programs highly desirable.Ability to communicate effectively with students, administration & faculty, and parents about academic policy and procedures.Able to manage multiple timelines and deliverables.Excellent problem solving and mediation skills.Strong organizational and presentation skills required.Strong written and oral communication skills.Strong cross-cultural communication skills desired.Essential Functions:Under the leadership of the AVP Global Strategy,Manages day-to-day operations of Fairfield Office to ensure prompt, professional service for students, parents, partners and faculty. This involves:Overseeing study abroad and international student staff in the daily operations of the Fairfield OfficeInterpreting complex federal immigration regulations and researches responses before providing advice to students and administration on complex situations affecting enrollment, employment, travel, family and personal issues. These include regulations established by the Department of Homeland Security (DHS), Department of State (DOS), Internal Revenue Service (IRS), Department of Motor Vehicles (DMV), and the Social Security Administration (SSA)Working with International Student and Visa Manager to recommend changes to policies and procedures with regard to international student experiences and programmingScheduling and running weekly Connecticut staff meetingMeeting weekly with the AVP and Florence Office DirectorManaging exchange partnerships to maintain exchange balances and ensure optimal student experiencesAddressing problem escalations and keeping AVP informed of issues and outcomesHandling internal and external communicationsServing as liaison to other University offices and external constituenciesTraining and supervising student workers and graduate assistantsManages Partner Relations for the Office of Global Fairfield. This involves:Assisting AVP with development and implementation of new programs and partnerships including expanding relationships with Domestic partners to increase external enrollments.Representing Global Fairfield on Partner visits, Professional conferences and other external Global Fairfield related events.Manages Support Systems and data reporting. This involves:Overseeing the TerraDotta and Workday operations for study abroad and international student supportOverseeing staff in the development and maintenance of Procedures Manuals for assigned portfoliosCollaborates closely with team on this process including conducting regular Procedures meetings and ensuring individuals deadlines are met for assigned outcomesRunning weekly reports for AVP on study abroad and international student enrollmentsCompiling Statistical reports for Executive Leadership and Deans each semesterCompleting annual Open Doors reports for study abroad and international studentsUtilizes program evaluations and student survey findings to propose improvements to student services and program deliveryWork Schedule: 12-month roleEmployee Type: Exempt and SupervisoryApplicable to all positions:Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.Please Read*For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at View email address on click.appcast.io or View phone number on click.appcast.io.Category:Academic - AdminPerforms such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.DisclaimerThe above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.All offers of employment are contingent upon a satisfactory background check.Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying.Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description.Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to View email address on click.appcast.io #J-18808-Ljbffr