Technical Marketing Manager

Role Description

Join New Relic as a Technical Marketing Manager, a role designed for the "builder-storyteller." You won't just talk about our platform; you will build the stories that prove its power. This is a technical role within the Marketing organization, sitting at the intersection of Product, Engineering, and GTM Strategy. You will be responsible for creating the technical artifacts and demo strategies that serve as the technical foundation for our global sales and marketing narratives.

What You’ll Do

• Build & Instrument: Develop small-scale, bespoke applications (Python, Node, Go, etc.) to showcase specific New Relic features and OpenTelemetry integrations.
• Scale through Automation: Contribute to our public GitHub repository, ensuring every project follows our "One-Line Install" standard using tools like Docker Compose, AWS CloudFormation, etc.
• AI-Augmented Development: Proactively use AI coding assistants (e.g., Claude Code) to rapidly prototype application logic and simulate complex telemetry environments.
• Technical Artifact Creation: Produce high-quality technical content, including videos, decks, ebooks, whitepapers, and demo scripts that enable our global sales force.
• Cross-Functional Strategy: Work closely with product management and product marketing teams to align technical artifacts with product messaging, ensuring cohesive communication strategies.

Requirements

• Applied Observability Expertise: Deep understanding of observability principles (metrics, events, logs, and traces) and hands-on experience using platforms like New Relic, Datadog, or Dynatrace to troubleshoot complex distributed systems.
• The "Vibe Coder" Skillset: Ability to read, write, and debug code; comfortable using LLMs to bridge gaps in knowledge.
• Containerization Proficiency: Practical experience with Docker and Docker Compose is non-negotiable.
• Technical Storytelling: Proven ability to turn a "dry" technical feature into a compelling "Aha!" moment for an audience of both practitioners and executives.
• Self-Directed Problem Solving & Resourcefulness: High degree of autonomy when facing the "unknowns"; proactive in leveraging internal networks and resources to troubleshoot and iterate.
• Experience: 2+ years of experience in a technical role (TMM, Solutions Architecture, or Developer Advocacy) with a track record of "owning the outcome."

Bonus Points If You Have

• Active contributions to open-source projects or a personal GitHub portfolio.
• Strong collaborative skills and a proactive attitude towards learning and executing new strategies.

Benefits

• Healthcare, dental, vision, parental leave and planning, and mental health benefits.
• 401(k) plan and match.
• Flex time-off.
• 11 paid holidays.
• Volunteer time-off.
• Other competitive benefits designed to improve the lives of our employees.