Hybrid Partner Ops Associate — Supplier Enablement

Partner operations support - careers job at Wayfair. Boston, MA. Fall 2025 Start The base salary for this position is $64,000 plus a joining bonus of $5,000. This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday) Who We Are The customer and supplier experience team drives critical components of Wayfair’s supplier support strategy—our team members serve as external ambassadors who support key supplier‑partners that feed Wayfair’s vast assortment, and leverage internal partners to execute our strategic vision of offering best‑in‑class support to an ever‑growing supplier base. We are a positive, energetic, and diverse team that enjoys working directly with suppliers to provide best‑in‑class service and create a more seamless experience when they work with our commercial platform and tools. As an Associate, you will work at the core of E‑commerce: operating at the intersection between customers, suppliers, and technology! In this role you’ll engage with suppliers and push aspects of our strategic agenda with cross‑functional partners. You will be expected to lead initiatives that enable us to achieve our vision and produce measurable outcomes, problem‑solve with business stakeholders and tech partners alike, articulate and execute against tactical plans, and monitor service metrics. What You’ll Do Act as the go‑to person for our suppliers, providing training and education on Wayfair tools Work effectively across our global team to ensure efficient collaboration Build rapport with our suppliers and internal stakeholders Think critically about our internal processes, proposing and implementing solutions to improve efficiency, effectiveness, and the overall supplier experience Test new, innovative ideas in pilot programs, identifying patterns and recommending improvement opportunities Extract and communicate relevant insights and learnings with stakeholders to create a shared understanding around supplier concerns Develop positive and productive relationships with cross‑functional teams, acting as a strong representative of our team internally, as well as suppliers’ internal advocate within Wayfair What You’ll Need 0‑2 years of transferable experience in a corporate environment, including internship and co‑op experience Excellent written and verbal communication skills, along with the ability to influence others Ability to distill complex information in a simplistic way via emails, charts, graphs, and other forms of presentations A track record of successful negotiation and relationship management skills Innovative problem‑solving skills, plus the ability to dissect and determine root causes of problems, then implement solutions Desire to own projects from beginning to end, and thrive as part of a team as well as individually Comfortability navigating a fast‑paced, dynamic environment with little structure Strong project management and prioritization skills Benefits & Perks Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees. No‑cost access to 2nd.MD, a virtual expert medical consultation and navigation service. Global Traveler Health Insurance through GeoBlue. 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching. Automatic enrollment into Basic Life and Accidental Death & Disability Insurance. 401(k) matching with immediate vesting. Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services. Tuition Reimbursement. Wayfair Employee Discount. Gym/Fitness Discounts (including Peloton, Wellhub and varying regional memberships). Exclusive access to thousands of perks & discounts through BenefitHub. Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits. Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form. Equal Opportunity Employer We are a proud equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Candidate Privacy Your personal data is processed in accordance with our Candidate Privacy Notice. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr Wayfair