Area Manager

The Area Manager is responsible for a group of stores, ensuring the profitable growth of their market area and the professional and personal development of every team member in their region. You’ll open new stores, build and develop the store leadership teams, set the culture, and own the results, from guest experience and product quality to sales growth and P&L performance. What You’ll Own: Team & Culture Ensure each store is staffed adequately, as determined by the store’s People Plan. Support in-store training and conduct all classroom training. Represent and model the culture in every store, every visit. Conduct monthly performance reviews for all store staff. Audit stores regularly to ensure the health and wellbeing of all team members and full adherence to labor laws. Lead weekly Manager Meetings, holding each store management team accountable to their strategies and supporting what they need to deliver them. Communicate company strategy so every store is informed of company plans, product launches, and marketing. Leadership & Team Development Own the practical skill development and professional growth of all store management. Foster a positive, can-do, inclusive, high-performance culture aligned with company values. Scheduling & Productivity Support store managers in maximizing productivity and delivering the best guest experience. Stay on top of national best practice productivity and guest experience results across stores and bring them to your managers. Review all schedules, providing feedback for improvement or recognition for success. Drive positive sales growth in every store. Own wait times and order taking times for your region and make them national best practice. Own NPS, product quality ratings, and ratings on platforms like Google Reviews for your region. Deliver local market activity: catering, sponsorships, product sampling, and other sales building initiatives. Be the first call for guest concerns that escalate beyond the store level. Support stores to achieve national best practice food variance results. Make sure stores never run out of any product. Benchmark P&L results across stores and drive your teams to national best practice. Review the daily sales report and monthly P&L, giving regular feedback to your management teams. Compliance, Safety & Team Member Relations Ensure strict adherence to Department of Health regulations, food safety standards, and internal policies. Maintain required certifications and ensure team compliance with training and documentation. Uphold company's anti-discrimination, anti-harassment, and workplace conduct policies. Maintain accurate documentation for team member relations matters and operational compliance. Who You Are A builder: energized by new stores, new teams, and new markets, with multi-unit leadership experience in restaurants, fast casual, or hospitality. A developer of leaders: you coach on the floor and measure your success through your people’s growth. An operator with an owner’s mindset: you’ve owned a P&L and treat the business like your own. Obsessed with the product and the guest: quality is never traded for speed, and going above and beyond is your default. Base salary: $120,000 per year, paid in accordance with the Company’s normal payroll practices. Monthly bonus: 2% of EBITDA for each store supervised, paid within 30 days each month. Bonuses and incentive compensation are subject to Company plans, performance criteria, and Company discretion; no bonus is earned until paid. Benefits: eligibility to participate in Company benefit plans, including health insurance and paid time off, subject to plan terms and Company policies. Expenses: reimbursement of reasonable, business-related expenses per Company policy; mileage reimbursed per Company policy or the IRS standard rate. Schedule: our stores close early, with no night shifts. Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. #J-18808-Ljbffr