Janitorial Area Manager DENVER & surrounding area

Area/Account Managers will lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly, and attractive conditions; and perform a variety of technical tasks relative to assigned areas of responsibility. Area/Account Managers will deliver desired results while staying financially responsible within budget guidelines. Area/Account Managers are responsible for driving and obtaining new business through their market.

PRINCIPLE DUTIES

Leadership: Monitor the daily performance of staff to ensure the team is meeting or exceeding client expectations. Communicate consistently with direct reports to resolve concerns in a timely manner. Ensure direct reports and clients have functional location schedules two weeks in advance. Enforce proper uniform attire for all employees daily. Establish schedules, work goals, and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly utilizing staff input; partner with HR to handle employee issues. Identify high performers for potential leadership opportunities. Payroll & Budget: Review budget and payroll reports to track financial results on a daily basis. Monitor punches and attendance for accuracy, address manual punches, and monitor attendance daily. Attend and participate on weekly Regional calls, reviewing personal performance. Use EPay to maintain business continuity; prohibit manual punches. Terminate employees in the system within the first week of separation from the company. Salaried employees must enter their time into Blue Force weekly. Minimize exception clockings by providing ongoing employee training. Recruitment & Onboarding: Anticipate hiring needs and keep job postings current within five days, withdraw old postings with HR assistance (View email address on click.appcast.io). Develop and execute a recruitment strategy for each area/location. Email all background check requests to View email address on click.appcast.io. Process new hire paperwork for new hires per the processes established by HR. Onboard new hires on their first day: review their role responsibilities; train them how to use the timekeeping system; present company policies, procedures, and code of conduct; conduct safety training. Supplies & Maintenance: Order uniforms and supplies in advance; anticipate orders within budget monthly; submit equipment repairs in a timely manner to Bill Faulhaber; central expenses to Expense @bluechip-pros.com and Operations VP once Regional Manager reviews and approves; perform preventative maintenance of equipment; maintain equipment inventory by location. Monitoring & Evaluation: Maintain a consistent visitation schedule for location audits; communicate the plan to the Regional Manager and VP of Operations via email; provide daily status updates with successes and areas of concern; create action plans to address concerns. Conduct consistent quality control audits at each location and address any issues uncovered. Address customer call outs or notifications within 24 hours and develop a plan of action. Safety: Oversee OSHA required safety trainings at your locations; ensure that Supervisors perform weekly informal safety inspections and monthly formal safety inspections; work with safety, security, and clients to report potential problem areas; create and monitor safety exposure plans; ensure all SDS sheets and manuals are in the janitorial closets; report all incident/accident reports immediately. Mall Accounts: Maintain 100% utilization of approved budget hours per week; restrict overtime to mall-approved hours in advance and communicate back to CFO, VP of Operations, and Accounts Receivable Manager; communicate changes to budgeted hours by any center to these parties. New Business: Encourage the team to seek out future business opportunities and submit tracker weekly; strive for two conversations weekly that may lead to future business; submit additional business per diem purchase order tracker weekly; sell out-of-scope work at current client sites.

WORK ENVIRONMENT

Exposure to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. Occasional exposure to wet and/or humid conditions; noise level may be frequently loud.

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