Care Coordinator II

Care Coordinator

Are you a healthcare professional passionate about being the first point of contact for members in need? We are looking for a self-motivated, empathetic communicator to join our high-trust, remote team. In this role, you will serve as a crucial bridge for newly enrolled members, conducting initial health screenings that set the stage for their long-term care. You will join a supportive culture where open communication and shared success are the standards. If you thrive in a fast-paced environment and enjoy using critical thinking to solve problems, this is your chance to make a direct impact on community health from your home office.

• 1–2 years of experience in a medical environment or related healthcare field.

• High School Diploma or GED.Pproficiency in Microsoft Excel and accurate data documentation skills.

• Exceptional active listening and verbal communication skills.

• Ability to work independently and maintain accountability in a deadline-driven, remote setting.

salary: $19.97 - $20 per hour
shift: First
work hours: 9 AM - 6 PM
education: High School

Responsibilities

• Our goal as a team is to screen at minimum 50% of our new members within the 1st 10 business days of the month. We must provide exceptional customer service at all times.
• We are the first team to contact new members in the STAR Kids program and the only team that completes the initial health screening. 
• Perform contractually required initial telephonic outreach calls to complete health screenings for all newly enrolled members preparing members for their in-home visits, identifying needed items/services, and ensuring members are scheduled timely. The team completes additional projects as needs are identified.

Skills

• Data Collection
• Documentation
• Telephonic Outreach
• Microsoft Excel Skills

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.