Implementation Project Manager

Insight Global is seeking a fully remote Implementation Project Manager. This individual will be responsible for leading end to end delivery of Healthcare SaaS implementation projects, ensuring successful execution from kickoff through go live and transition to support. This role emphasizes clear communication, strong project governance, disciplined execution, and proactive risk management to deliver consistent, high quality client outcomes.


The Project Manager serves as the primary point of contact for assigned clients and
internal stakeholders, owns all project communications and artifacts, manages
timelines and resources, and ensures adherence to delivery standards and governance
requirements throughout the implementation lifecycle.


Key Responsibilities
Overall Project Ownership & Governance
• Own project delivery from initiation through closure, including readiness, go live,
and handoff to Support.
• Ensure adherence to established project management standards, processes, and
governance.
• Maintain delivery accountability for scope, timeline, quality, and outcomes.
• Drive continuous improvement by identifying opportunities to enhance delivery
processes and tools.
Communication & Stakeholder Management
• Serve as the primary point of contact for project communications.
• Lead client meetings, status calls, and working sessions.
• Provide regular internal and external status updates.
• Document and distribute meeting notes, action items, and decisions.
Project Planning & Artifacts
• Create and maintain core project artifacts (charter, plan, scope, RACI).
• Ensure documentation is current, version controlled, and accessible.
• Maintain project records to support reporting and audit readiness.
Task & Resource Management
• Break down scope into actionable tasks with clear ownership.
• Track task progress, dependencies, and delivery risks.
• Plan resource needs and escalate capacity or resourcing gaps.
• Update timelines and forecasts as project needs evolve.
Risk, Issue & Escalation Management
• Identify, document, and monitor project risks and issues.
• Develop and execute mitigation and contingency plans.
• Escalate risks or issues that threaten scope, timeline, or quality.
• Track escalations through resolution and communicate outcomes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• 5+ years of project management experience in SaaS or technology
implementations.
• Strong experience managing timelines, risks, and client expectations.
• Background in healthcare IT, pharmacy operations, or regulated environments
preferred.
• Excellent communication, organization, and documentation skills.


Nice to Have Skills & Experience
• PMP, PgMP, or Six Sigma certification desired.
• Prior experience with 340B TPAs, pharmacy data exchanges, or accumulation
logic platforms.
• Comfort working in a fast-paced, agile, and collaborative implementation
environment.
• Ability to translate between technical and non-technical stakeholders.


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.