General Manager (Property Management)

General Manager

Lead with Intention. Build the Brand. Elevate the Experience. Are you a dynamic leader who thrives in fast-paced environments, loves building high-performing teams, and knows how to turn prospects into residents? We're looking for a General Manager to champion sales, marketing, and operations for a thriving student housing community, someone who brings energy, strategy, and a best-in-class customer experience mindset. If you're motivated by hitting occupancy goals, crafting memorable brand moments, and developing top-tier leasing teams, this is your opportunity to make a major impact.

What You'll Do:

• Own occupancy and revenue goals with a strategic, data-driven approach
• Lead and mentor the on-site team to deliver consistent five-star service
• Conduct engaging tours, follow up with prospects, and guide them through the leasing process
• Train and coach the leasing team on sales, follow-up, touring standards, and fair housing compliance
• Develop daily/weekly/monthly leasing strategies that anticipate objections and maximize conversions
• Maintain accurate systems for leads, applications, and lease statuses

Build the Brand + Lead Marketing Initiatives:

• Create and execute marketing and leasing campaigns that stand out in the student housing market
• Develop annual marketing plans and budgets—and adjust throughout the year based on results
• Represent the community at key events and build partnerships with student organizations, Greek life, academic groups, and local businesses
• Strengthen brand awareness through outreach, social presence, and relationship building

Operational & Administrative Leadership:

• Ensure clean, accurate file management and system audits
• Manage operating and marketing budgets
• Deliver timely reporting with analysis and recommendations to the leadership team.

Lead & Develop Your Team:

• Recruit, train, coach, and motivate on-site staff
• Conduct performance reviews, resolve issues, and create a collaborative, high performance culture
• Support career development and empower your team to exceed goals

What We're Looking For:

• Bachelor's degree or equivalent student housing experience
• At least 3 years of successful experience in managing the leasing process for a large property
• Previous General Manager experience in student housing preferred
• Experience with Entrata or similar property management software
• Background in operating or stabilizing student housing communities

Key Strengths for Success:

• Exceptional verbal and written communication
• Strong relationship-building skills across the student and local business community
• Creative marketing instincts and data-driven decision-making
• Ability to lead with confidence, clarity, and positive energy
• Tech-savvy with proficiency across common office platforms

Why You'll Love This Role: You'll have the opportunity to grow a brand, develop a winning team, and shape the resident experience from day one. If you're ready to think big, lead boldly, and bring fresh ideas to a high-impact role, we want to meet you. If building relationships, elevating service, and coaching a passionate team excite you, this role is the perfect next chapter. We invite you to apply and join us in making a difference every day.