Service Appointment Coordinator

Service Appointment Coordinator

Wright Nissan Buick GMC Lotus in Wexford, PA. Family owned since 1927. Wright Nissan Buick GMC Lotus is looking to fill a full-time Service Appointment Coordinator position! If you have professional phone skills, excel in a fast-paced environment, and want to join a positive, professional team, we'd love to hear from you.

Responsibilities:

• Interact with clients on the phone via inbound and outbound calls in a friendly, helpful, and professional manner
• Schedule and confirm service appointments accurately based on client requests and shop capacity
• Manage the service calendar, log client information, and help maintain an accurate customer database
• Coordinate closely with service advisors and technicians to ensure a seamless service experience
• Support other team members with administrative duties as needed to keep the department running smoothly

Requirements:

• Professional phone skills with a passion for customer service
• Strong computer skills, sharp attention to detail, and the ability to multi-task
• Must have a valid driver's license with a clean driving record
• Must be able to pass a standard background check and drug screen
• Reliable, organized, and team-focused
• Prior customer service, call center, or dealership experience is preferred but not required

Benefits:

• Consistent Schedule: Monday through Friday, 8:30 AM to 5:30 PM (No Weekends!)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Employee discounts on vehicles, parts, and service
• Growth opportunities within
• Friendly, team-oriented culture

Join a team that's been trusted in Wexford for nearly 100 years. If you're ready to work hard, stay positive, and help keep our service guest experience second to none - apply today!