Medical Office Receptionist (Front Desk)

$16.75 per hour

Porter-Starke Services

This position is a full-time position Monday-Thursday 11:30am-8pm and Friday 8:00am-5pm.

Porter-Starke Services, Inc. is a Community Mental Health Center (CMHC) based in Valparaiso and serves northwest Indiana with additional offices in Portage, Knox, and LaPorte. Porter-Starke also operates Marram Health Center, a Federally Qualified Health Center (FQHC) with offices in Gary, Portage, Valparaiso, and Hebron.

BENEFITS:

401k with 20% company matching
Medical, dental, vision insurance
Company paid life insurance
Company paid long term disability
Optional insurances (short term disability)
HSA/FSA accounts
Tuition assistance up to $5250/year
Education reimbursement up to $200/month
Generous PTO
11 paid holidays
Employee discounts (YMCA)
Competitive wages
Employee referral program
Casual Friday's
Employee recognition events & anniversary gifts
Free wellness screenings

WAGE/SALARY:

Starting at $16.75/hour and up (based on experience)

JOB DUTIES:

Provides clerical support at multiple medical offices for the community mental health center locations.
Answers and redirects telephone calls.
Maintains medical staff/department schedules and calendars.
Performs check-in and check-out of clients.
Receives payments from clients for co-pays and payments on account.
Basic computer and typing skills.
Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
Data entry of information using the appropriate format and agency guidelines.
Coordinates and communicates information with internal and external customers.
Flags client appointments for HAP's
Makes appointment reminder calls to new clients.
Performs deposit of office cash receipts
Contacts, schedules appointments and processes paperwork for referrals.
Initiates ROI forms for info requested by medical staff from other providers
Scans documents and insurance cards.
Coordinates client requests for ROI and form completion.
Monitors no-shows/cancellations and sends letters to clients as appropriate
Requests/tracks needed health records.
Receives, sorts, forwards office mail.
Communicates in-patient consultation requests to medical staff.
Maintains updated medical staff schedules and on-call calendar.
Formulates reports for the department, associated committees and reports as requested.
Provides clerical support (copying, collating, form completion) for medical staff.
Copies agency-wide e-mail notices for medical staff.
Maintains adequate supplies inventory (office, charting, etc.).
Performs other duties as needed.

EDUCATION AND EXPERIENCE:

High school diploma or G.E.D. is required.
A certificate or degree from a vocational or technical school preferred.
One to three months related experience and/or training is preferred.

Please feel free to visit to learn more about our organization.

Apply

Vacancy posted 3 days ago

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