Salesforce Administrator/Business Analyst (Contract) (Hybrid)

The Salesforce Administrator / Business Analyst is responsible for the administration, configuration, and continuous improvement of the Salesforce.com platform while serving as a business-facing analyst who translates operational needs into scalable system solutions. This role supports enterprise Salesforce implementations operating in regulated and highly integrated environments, ensuring system stability, data integrity, and alignment with validated business processes. The ideal candidate is a hybrid professional who can elicit and document requirements, design future-state processes, configure Salesforce, support integrations, and partner with business stakeholders through testing, deployment, and adoption. Salesforce Administration and Support Business Analysis & Process Design Partner with business stakeholders to gather, document, and validate requirements Facilitate process mapping and future-state design sessions Translate business needs into functional specifications and Salesforce configuration Testing, UAT & Change Management: Support test planning, system testing, and User Acceptance Testing (UAT) Coordinate defect triage, retesting, and sign-off Ensure changes follow SDLC, validation, and change control procedures Lead root cause analysis for integration incidents, driving corrective actions in coordination with engineering and platform teams. Integrations & Data Support Salesforce integrations with ERP and enterprise systems (e.g., Oracle) Assist with data quality, data corrections, and controlled data loads Partner with integration and vendor teams for issue resolution Required Qualifications 4+ years of experience administering Salesforce in an enterprise environment Demonstrated experience functioning as a Business Analyst or Admin/BA hybrid Experience supporting UAT, releases, and system changes Strong understanding of business processes and systems thinking Preferred Qualifications Experience with Salesforce Service Cloud and/or Field Service Experience supporting Salesforce integrations (APIs, middleware, iPaaS) Experience in regulated environments (GxP, SOX, or similar) Key Competencies Strong analytical and problem-solving abilities. Excellent communication with technical and business stakeholders Ability to manage multiple priorities in a fast-paced environment. Attention to detail and commitment to system reliability. Documentation?first mindset

EDUCATION:

Bachelor’s degree in information systems, Computer Science, Business, or a related field, or equivalent practical experience supporting enterprise Salesforce platforms or equivalent practical experience supporting business systems in a regulated environment. Pay $47-65/hr based on experience #J-18808-Ljbffr Planet Pharma