Director of Student Success & Retention

Director of Student Success & Retention

A complete application must include the following:

• Completed application form
• Cover Letter
• Resume
• Contact information - including a phone number and email address - for a minimum of three professional references

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

Advertised Job Summary - The Director of Student Success and Retention is responsible for developing and implementing a retention plan that specifies effective retention and success initiatives. This position will also develop and manage advising. Will also oversee the Academic Success Center, Counseling and Disability Services Departments. Will have significant involvement with Student Life and USCConnect.

Job Related Minimum Required Education and Experience - Requires a bachelor's degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Knowledge/Skills/Abilities - Knowledge of data analytics and relevant student success software (Target X desired). Ability to analyze and present student success and retention data for the sake of strategic decision-making. Proven skill in advising college undergraduates. Ability to communicate and collaborate well with campus stakeholders especially, faculty marketing, admissions, student success and business offices. Written oral and communication skills. Strong organizational skills. Customer service orientation.

Job Duties

• In collaboration with Associate Dean, develops and implements a retention plan that specifies effective retention and success initiatives. Uses data to assess the efficacy of the retention plan. Communicates plan to University stakeholders.
• In collaboration with the Associate Dean, develops and manages advising. Supports faculty and staff advisors.
• Oversees the Academic Success Center, Counseling Services, and the Student Disability Resource Center.
• Performs other duties as may be assigned by the Associate Dean of Academic and Student Affairs.
• Collaborates with the Director of Student Life to develop and evaluate co-curricular programming that promotes student success and engagement.
• Manages, coordinates, and promotes activities related to USCConnect including Integrative Learning Training and Graduation with Leadership Distinction.

About University of South Carolina - From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement - The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at