Senior User Experience Designer

Senior User Experience Designer (Individual Contributor)

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

We are looking for an experienced, collaborative, and adaptable Senior User Experience Designer to join the Creative Direction team within User Experience Design (UX). This role requires a designer who can independently lead their work, navigate ambiguity, and take ownership from problem definition through execution, while collaborating closely with cross-functional partners.

This role plays a critical part in shaping Schwab's digital experiences by driving design systems, brand expression, and experiencing modernization initiatives across web and mobile platforms. Success in this role requires a systems thinker who can influence across teams, help establish scalable design solutions, and identify opportunities to elevate the quality, consistency, and distinctiveness of Schwab's digital experiences.

UX Design Expertise & Execution

• Drive the evolution of Schwab's digital experiences through design systems, experience standards, and creative direction
• Partner with Experience Design, Product, Engineering, Brand, and Design System teams to create scalable solutions across web and mobile platforms
• Design and influence interactions across desktop, mobile web, and native mobile experiences with a deep understanding of platform-specific patterns and conventions
• Independently drive design exploration and decision-making, defining problems and proposing solutions that balance client needs, business goals, and technical considerations
• Apply strong Product Design and User Interface Design skills to create intuitive, accessible, and visually refined experiences that meet client needs and business goals
• Create future-state concepts and strategic design visions that help shape the long-term evolution of Schwab's digital ecosystem
• Maintain high design standards aligned to channel guidelines and Schwab's design system while identifying opportunities to modernize and evolve the experience
• Consult with product teams and design partners to ensure experiences align with established design principles and contribute to a cohesive client experience
• Own delivery of assigned work, proactively addressing challenges and proposing solutions

Design Systems, Brand Expression & Experience Modernization

• Contribute to the evolution of Schwab's Design System and broader digital experience standards
• Help define how the Schwab brand is expressed across digital products and platforms
• Translate brand strategy into scalable product experiences, interaction models, and visual frameworks
• Use Brand Identity expertise to ensure digital experiences consistently reflect Schwab's visual language, tone, and client experience principles across products and platforms
• Establish and influence standards that create consistency while allowing Schwab experiences to feel distinctively Schwab
• Monitor emerging industry trends, platform capabilities, and experience design innovations to identify opportunities for modernization
• Explore future experience opportunities, including AI-enabled experiences, conversational interfaces, and emerging interaction models
• Partner with cross-functional teams to define scalable approaches for new experience paradigms while maintaining alignment with Schwab design principles

Teamwork, Collaboration & Engagement

• Build strong, productive partnerships with peers and cross-functional partners through clear communication, shared understanding, and mutual accountability
• Model strong leadership behaviors by setting a clear, accountable example through craft, communication, and follow-through
• Act as a trusted advisor to design, product, engineering, and brand partners
• Facilitate design reviews, consultations, and workshops that elevate design quality and strengthen alignment across teams
• Mentor or support less experienced designers when opportunities arise

Your Approach

• Put clients first by making thoughtful design decisions grounded in user needs, business priorities, and long-term value
• Set a clear path for your work by articulating direction, tradeoffs, and next steps, especially in ambiguous situations
• Demonstrate a challenger mindset by constructively questioning assumptions and exploring better ways forward
• Lead through change by adapting quickly, learning continuously, and helping partners navigate evolving requirements
• Communicate authentically and clearly, building trust through transparency, accountability, and follow-through
• Think beyond individual features and products to identify opportunities that strengthen the broader experience ecosystem
• Bring Strategic Thinking to ambiguous design challenges by connecting user needs, business priorities, brand objectives, and long-term product direction

What You Have

What Makes Someone Successful in This Role

The ideal candidate is a systems thinker with strong Product Design, User Interface Design, Brand Identity, and Strategic Thinking skills who enjoys influencing experiences beyond a single product team. They are passionate about creating scalable solutions, elevating design quality across organizations, and partnering with teams to shape the future of Schwab's digital experiences through design systems, brand expression, and thoughtful innovation.

*On your resume, please include a link to a digital portfolio of your relevant work; make sure to include any passwords required.

Required Qualifications:

• 6-10 years of documented UX design experience focused on digital products or equivalent
• 1+ year(s) of UX experience for touch-based mobile interfaces
• Experience with most aspects of a user-centered design process, including user research, developing user flows, creating wireframes, and building interactive prototypes for testing
• Experience working within and contributing to design systems
• Strong Product Design and User Interface Design skills, including layout, typography, hierarchy, color, motion, interaction patterns, usability, and accessibility considerations
• Experience designing for both web and native mobile platforms
• Ability to influence partners and stakeholders through compelling communication, storytelling, and design rationale
• Demonstrated Brand Identity and Strategic Thinking capabilities, including the ability to translate brand strategy into scalable product experiences and connect design decisions to broader business and client outcomes
• Proficiency in design tools like Figma

Preferred Qualifications:

• Experience creating, scaling, or governing enterprise design systems
• Experience translating brand strategy into digital product experiences
• Familiarity with platform frameworks and standards, including iOS Human Interface Guidelines and Material Design
• Experience using AI-powered tools or workflows to support design, research, or problem-solving, with an interest in applying emerging technologies thoughtfully in client experiences
• Strong self-management skills and comfort owning work independently
• Ability to clearly communicate design decisions to diverse audiences
• Technical knowledge and collaboration skills working closely with engineers

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.