Senior Risk Consultant

Senior Risk Consultant

HUB International's Risk Services Division (RSD) partners with clients across a broad range of industries to turn risk management from a cost center into a competitive advantage. As a Senior Risk Consultant based in the Los Angeles/Orange County area, you will be the primary strategic advisor to a diverse book of clients — diagnosing complex exposures, engineering customized solutions, and delivering measurable results that protect their people, property, and bottom line.

This role is built for a consultant who is ready to operate with a high degree of autonomy. You'll own your client relationships and service commitments end-to-end, collaborate across HUB's national Risk Services platform, and contribute directly to new business and practice development. If you thrive at the intersection of technical expertise, client relationships, and business development — and you're energized by working across industries — this is your next move.

Primary Responsibilities

• Develop and implement strategic, customized risk control service plans for all actively serviced accounts — maintaining documented plans that reflect client goals, industry best practices, and HUB RSD quality standards.
• Lead comprehensive risk assessments and audits across manufacturing, construction, distribution, transportation and other industrial sectors — identifying exposures and delivering prioritized, client-ready mitigation strategies.
• Serve as a trusted advisor to senior client stakeholders, translating complex risk findings into clear business language and actionable recommendations.
• Leverage HUB's full RSD capabilities — including national specialist and outer-regional resources — to enhance client service and deliver solutions beyond local capacity alone.
• Oversee insurance carrier loss control activities on behalf of clients, ensuring carrier recommendations align with client interests and service plan goals.
• Utilize approved technology platforms and tools effectively; consistently look for ways to improve personal efficiency and the quality of client deliverables.
• Conduct management and employee training sessions on risk and safety topics for clients as needed.

Client Retention & Relationship Management

• Own client retention for your assigned book — delivering consistently responsive, zero-complaint service and proactively identifying at-risk accounts before they become problems.
• Build and maintain strong working relationships with assigned HUB producers and account managers; maintain clear, proactive communication on service plans, project timelines, and deliverable status.
• Conduct loss analysis and trending to identify client focus areas and demonstrate measurable progress against service plan goals.
• Produce high-quality written reports, service plans, and client deliverables consistently — meeting HUB RSD standards on first submission.

New Business & Practice Development

• Partner with HUB producers and account teams to support new business development — participating in request for proposals, prospect presentations, and site visits; articulate the tangible value of risk consulting services to prospective clients.
• Actively contribute to HUB RSD practice development — producing reusable work product, tools, and solutions; complete assigned practice tasks on schedule and to quality standards.
• Represent HUB as a subject matter expert through seminars, webinars, and industry events in southern California and beyond.
• Continuously look for ways to improve your own work and the team's capabilities; propose process improvements and participate in pilot programs as requested.

Team Development

• Build a strong internal network of producer and colleague relationships; support peers and cross-regional colleagues through HUB's boundaryless structure — sharing expertise and stepping in on outer-regional needs as requested.
• Contribute to divisional best practices, service standards, and knowledge-sharing initiatives.

Carrier & Vendor Management

• Build and maintain productive relationships with insurance carrier risk engineering teams and third-party vendors to enhance service capabilities and client outcomes.
• Leverage carrier and vendor resources strategically on behalf of clients to supplement internal consulting capacity.

Operational Accountability

• Manage travel and expenses within approved budget and guidelines.
• Complete monthly activity reports on time and with required accuracy.
• Provide all proposals and RFPs to VP/SVP for review prior to submission.

What You Bring

Technical Expertise

• Deep knowledge of risk management principles, occupational safety regulations (CalOSHA), Department of Transportation, and industry-specific exposures — particularly in manufacturing, construction, and other industrial sectors.
• Hands-on experience with Workers Compensation, General Liability and Commercial Auto lines of business including loss driver analysis and cost containment strategies.
• Proven ability to conduct audits, gap analyses, and risk assessments across complex, multi-site operations.
• Familiarity with risk assessment technology platforms and proficiency in Microsoft Office Suite.

Client & Interpersonal Skills

• A natural relationship builder who earns trust quickly with clients at all organizational levels — from front-line supervisors to C-suite executives.
• Excellent presentation and facilitation skills, with a track record of delivering training and consulting engagements to diverse audiences.
• Highly adaptable — able to shift context fluidly across industry types and client cultures.
• Strong written and verbal communication skills; able to translate complex risk concepts into clear, client-ready deliverables.

Leadership & Organizational Skills

• Highly organized and self-directed — able to manage multiple client engagements and service commitments simultaneously with minimal oversight.
• Sound judgment and problem-solving instincts; able to make confident decisions in ambiguous or fast-moving situations.
• High degree of professionalism and accountability; responds to internal and external stakeholders within expected timeframes and models HUB values consistently.
• Demonstrated experience coaching or mentoring colleagues; comfortable providing constructive guidance and developing others.

Requirements

• Bachelor's degree in Risk Management, Occupational Safety, Environmental Health, Business, or a related field.
• 7+ years of progressive experience in risk consulting, EHS, loss control, or insurance-related roles.
• Professional designation required or in progress: CSP (Certified Safety Professional), ARM (Associate in Risk Management), or equivalent.
• Demonstrated experience developing and executing client-facing service plans, risk assessments, and written consulting deliverables.
• Proven ability to build and manage client and producer relationships with a track record of positive feedback and retention outcomes.
• Willingness and ability to travel approximately 25% overnight across California and other regions of the US as needed.

Preferred Qualifications

• Experience working with manufacturing and construction clients in a consulting or loss control capacity.
• Experience managing (or advising) safety and compliance for both FMCSA-regulated interstate fleets and CA intrastate carriers
• Industry-recognized fleet/transportation safety credentials such as NATMI CDS or CSS, TRIP, CTP, or CDM
• Additional experience beyond core coverages and risk areas (e.g., General Liability, Products, Environmental, Security, Emergency Management).
• Strong working knowledge of California-specific regulatory environment (CalOSHA, California DOT)
• Bilingual Spanish is preferred.