Service Desk Analyst - Elevate IT Support

iSuite

iSuite L.L.C. in Granite City, IL is seeking a qualified ServiceDesk Analyst to provide technical support and excellent customer service. You will serve as the first point of contact for end users, diagnosing and resolving Tier 1 and 2 issues while ensuring adherence to service desk processes and SLAs. The ideal candidate will have over 1 year of experience, strong knowledge of ITSM platforms, and a relevant associate's degree or equivalent experience. The position offers competitive compensation and benefits, including health insurance and a 401(k) plan. #J-18808-Ljbffr iSuite

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Vacancy posted 1 day ago

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