General Manager

Northern Taphouse - Maple Grove is looking for a General Manager Salary Range: $100k-$110k base. Bonus. Full Benefits. PTO. Health, Dental and Vision Insurance PTO 401k plan Are you a dynamic leader with a passion for hospitality and a knack for running a top-notch restaurant? Do you thrive in a family-oriented environment where every team member is valued and every guest is treated like family? If so, we want YOU to join our team! About Us: We are a beloved family-owned restaurant known for our warm atmosphere, delicious food, and exceptional service. For over 15 years, we've been a cornerstone of the community, and we are now looking for a General Manager who shares our commitment to excellence and hospitality. Key Responsibilities Recruit, hire, train, and develop high-performing management and hourly teams. Create and maintain a positive, motivated, and accountable culture focused on hospitality and teamwork. Provide ongoing coaching and performance feedback; conduct regular performance reviews. Maintain staffing levels and schedules to balance labor costs with business demands. Lead daily pre-shift meetings, weekly manager meetings, and regular one-on-ones. 2. Guest Experience & Service Standards Ensure every guest receives outstanding hospitality, consistent food quality, and efficient service. Handle guest inquiries, feedback, and complaints professionally, ensuring timely resolution. Maintain a visible presence on the floor during peak hours, engaging with guests and staff. Uphold cleanliness, safety, and sanitation standards throughout the restaurant. 3. Financial Performance & Reporting Achieve budgeted sales, labor, and cost of goods (COGS) targets. Analyze weekly and monthly P&L statements; identify and correct variances. Control controllable expenses (labor, supplies, food/beverage waste, repairs). Implement systems to improve productivity and profitability. Manage cash handling, bank deposits, and financial recordkeeping. 4. Operations & Compliance Ensure all food, beverage, and service operations comply with company standards, local regulations, and health department requirements. Manage vendor relationships, inventory, and ordering for food, beverage, and supplies. Oversee maintenance of equipment and facilities; ensure the restaurant remains in top condition. Maintain compliance with all labor, safety, and alcohol laws. Ensure adherence to company policies and standard operating procedures (SOPs). 5. Marketing & Community Engagement Partner with corporate/marketing teams to execute local promotions and events. Build relationships within the local community and represent the brand positively. Drive initiatives to grow sales through local outreach, loyalty programs, and special events. 6. Strategic Leadership Collaborate with ownership and regional leadership to set quarterly and annual goals. Identify opportunities for growth, innovation, and operational improvement. Support new menu rollouts, training initiatives, and company projects. Mentor assistant managers for internal promotion and succession planning. Why Join Us? Be part of a close-knit, supportive family environment Opportunity to make a real impact on the success and growth of our restaurant Competitive salary and benefits package Room for professional growth and development Join us in creating memorable dining experiences and be a part of our restaurant family! #J-18808-Ljbffr NORTHERN TAPHOUSE