Security Officer Front Desk Representative

Overview Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Front Desk Representative in Miami, FL , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Front Desk professional at a commercial real estate location, where you will welcome visitors, manage access, support security-related processes, and provide outstanding customer service and communication. In this highly visible role, you will help create a professional environment while reflecting our agile, reliable, and innovative approach. Through teamwork, care for people, and integrity, you will make a meaningful impact each day. Position Type: Part Time Pay Rate: $19.30 / Hour Job Schedule: Thursday 7:00 AM - 3:00 PM; Sunday 11:00 PM - 7:00 AM What You'll Do: Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, managing front desk activity, and supporting security-related protocols for the location. Monitor access to the property by greeting guests, verifying credentials, issuing visitor information, and documenting arrivals, departures, and/or deliveries according to post instructions. Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, including contacting site contacts, emergency services, and/or Allied Universal leadership when appropriate. Maintain accurate front desk logs, incident reports, and communication records to support daily operations and help to deter unauthorized access or suspicious activity. Answer phones, provide directions, and assist with general inquiries while observing lobby activity and reporting maintenance concerns, unusual behavior, and/or policy violations. Minimum Requirements: Have at least 2 years of security-related experience. Be able to speak, read, and write fluent Spanish. Be at least 21 years of age. Customer service experience is preferred. Be able to lift more than 20 pounds, preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only. Why Join Us: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial Benefits: Participate in our retirement savings plan to invest in your future. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: #J-18808-Ljbffr Allied Universal