Human Resources Generalist

Human Resources Generalist

Los Angeles, CA

Position Summary

The HR Generalist supports core HR operations across employee relations, policy administration, employee lifecycle changes, compliance, and HR process management. This role serves as a key resource for managers and employees by providing guidance on HR policies, performance management, employee changes, and workplace issues.

This position supports both Modena Allergy & Asthma (clinical operations) and Orso Health (research operations), ensuring consistent HR processes and employee support across both organizations. This person will report to the Director of HR.

The HR Generalist is responsible for maintaining accurate employee records, supporting leave and workers' compensation processes, managing HR documentation and SOPs, and ensuring consistent application of people policies across the organization. The ideal candidate is detail-oriented, service-minded, and experienced in supporting managers through employee relations matters in a fast-paced healthcare environment.

This position is approximately 80% remote, with periodic onsite presence required at our 4 Los Angeles-area clinics including Torrance, Long Beach, and the San Gabriel Valley clinics. Occasional travel may be required to our San Diego and Scottsdale clinic locations.

Key Responsibilities

Employee Relations & Manager Support

• Serve as a first point of contact for HR-related inquiries through HR inbox triage.
• Consult with managers on employee relations matters, including performance concerns and progressive discipline.
• Support managers with job changes, organizational updates, and workforce planning considerations.
• Follow up on performance improvement plans (PIPs) and assist managers in maintaining documentation and timelines.
• Provide guidance to managers on company policies, procedures, and HR best practices.

Performance Management

• Coordinate and administer the annual performance review cycle across the organization.
• Track completion and ensure documentation is maintained appropriately.
• Provide support and guidance to managers throughout the performance management process.

Employee Lifecycle & HR Administration

• Process employee changes including job changes, salary adjustments, and changes in work hours.
• Maintain accurate employee records and personnel files in accordance with company policies and compliance requirements.
• Conduct periodic audits of employee files and HR documentation to ensure accuracy and completeness.

Policy, Compliance & HR Processes

• Maintain and update the Employee Handbook and HR policies.
• Create, document, and maintain HR standard operating procedures (SOPs), including processes such as the 90-day probation period and salary request procedures.
• Train managers on HR policies, procedures, and SOPs to ensure consistent application across the organization.
• Monitor HR documentation and compliance requirements to ensure proper recordkeeping.

Leave & Workplace Compliance

• Manage employee leave processes, including coordination and tracking of leave requests.
• Support workers' compensation processes and maintain related documentation.
• Ensure compliance with applicable employment regulations and company policies.

HR Systems & Cross-Functional Support

• Maintain HR records within HRIS systems and ensure accurate employee data management.
• Partner with the Recruiting team on offer preparation and employee transition support during acquisitions.
• Produce basic HR reports and assist in tracking key HR operational metrics as needed.

Qualifications

Education

Associate's or Bachelor's degree in Human Resources, Business, Organizational Development, Psychology, or related field preferred.

Experience

13 years of HR experience, ideally in a healthcare, clinical, research, or multi-site environment. Experience supporting employee relations, HR operations, or HR compliance processes preferred.

Skills & Abilities

• Strong organizational, administrative, and time-management skills.
• Excellent communication and interpersonal skills with a service-oriented mindset.
• Ability to support managers with employee relations issues and HR policy guidance.
• High attention to detail and ability to handle confidential information with discretion.
• Experience maintaining HR documentation and employee records.
• Proficiency with HRIS systems and Microsoft Office (Word, Excel, PowerPoint).

Preferred

• Experience in California or Arizona healthcare environments.
• Exposure to leave management, workers' compensation, or HR compliance processes.
• HR certification or coursework (e.g., SHRM-CP, PHR) is a plus.

Compensation

The hourly range for this position is $30.00-35.00 /hour. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, and experience.

Physical Requirements

Ability to stand, walk, and move throughout the clinic, if applicable, for extended periods; occasionally lift objects up to 25 lbs., bend, stoop, or reach as needed. Frequent use of hands and fingers for patient care and equipment operation. Must have normal (or corrected) vision and hearing and be able to respond quickly in a fast-paced clinical environment, if applicable.

What We Offer

• Competitive salary and benefits package, including medical, dental & vision insurance, 401(k) retirement plan with employer matching, and professional development opportunities
• In addition, we offer paid time off (PTO), sick time, floating holiday and holiday pay
• Opportunity to shape the future of a thriving allergy and asthma practice in beautiful San Diego (and across our expanding network)
• A supportive, mission-focused culture where your contributions directly impact patient outcomes and team growth

If this role excites you, please submit your resume and a cover letter outlining your relevant experience and why you're passionate about joining our team. We look forward to hearing from enthusiastic candidates ready to drive our success!

California Consumer Privacy Act (CCPA) Notice Modena Health ("MH") and Modena Allergy & Asthma ("MAA") complies with the California Consumer Privacy Act ("CCPA"). Personal information provided in the job application process will be collected, used, and retained in accordance with applicable privacy laws. Candidates may request additional information regarding the categories of personal information collected and the purposes for which it is used during the hiring process.