Lead Patient Care Coordinator

Join Our Team as a Lead Patient Care Coordinator – Make a Meaningful Impact

Benefits:
Full-time
Medical & dental for employee, spouse, and dependents after 90 days
Paid time off & paid holidays after 90 days
Paid time off is accrued based on length of time with company
401k w/ 3% company match after 1 year
and
at least 1,000 hours

Pay

$23~$25 per hour

Employment Type

Full-time

Requirements

• Eaglesoft
• Experienced Dental Receptionist / Admin (5+ years)

- 5 years experience in a Dental Office.
- High school Diploma

Job Description

Duties of the Care Coordinator include, but are not limited to the following:
Review daily schedule and outstanding patient balances needed, prior to daily morning meeting
Review the need for health and policy document updates. Annual “short history” updates are required and 5 year “full history” is required
Ensuring that 95% of patients within the practice are pre-appointed and patient’s co-pays are collected or planned for with 98% success
Communicating with patients via their preferred communication medium
Manage and communicate stock/supply needs to to the management team for patient reception area, office supply and team common spaces
Practice opening and closing procedures
Keeping insurance coverage, patient demographic data, and administrative data up to date.
Triage emergency patients via their preferred communication method as needed
Support clinical team’s diagnoses and treatment plans wherever possible
Generate dental insurance claims, reporting information in a timely fashion
Schedule new patient and recall appointments accurately and efficiently
Schedule treatment planned appointments accurately and efficiently
Discussing estimated insurance coverage with patients
Establish a rapport with all patients and validate treatment recommendations made by the doctor
Using tablets for consent documents and medical history updates
Stay up-to-date with inter-office communication and attend all administrative department and staff meetings
Attending CE/Meetings/Lectures with consultant
Developing quarterly goals and KPIs with assistance of department lead
Other duties as assigned by team leader

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Jobley Bonus: $75 (awarded to candidates hired through Jobley)

Shift & Schedule

Schedule would depends on the need of the clinic

About the Practice

• Name: Ascendent Health Partners
• Location: 15285 Watertown Plank Rd Suite 200, Elm Grove, WI 53122