Medical Case Coordinator

Job Description

Job Description

Responsibilities:

• Serve as the primary point of contact for patients from intake through completion of care

• Schedule and manage patient appointments across clinic, surgery, and physical therapy departments

• Verify insurance coverage and obtain necessary authorizations

• Communicate with attorneys and other healthcare providers regarding patient cases

• Maintain accurate and timely documentation in the patient’s record

• Track case progress and ensure all necessary follow-ups are completed

• Provide exceptional customer service and support to patients and their families

Qualifications:

• Previous experience in a medical office or healthcare setting preferred

• Knowledge of insurance verification and authorization processes

• Strong communication and organizational skills

• Ability to multitask and manage cases efficiently

• Proficiency with medical office software and electronic health records