Automotive Service Manager

Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. Description We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service. Compensation & Benefits Competitive hourly rate + commission and overtime opportunities Paid vacation and holidays Medical, dental, vision, life, and supplemental insurances 401(k) with company match Employee discounts, referral bonuses and ASE reimbursement Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions. Service Manager Lead the service team — train, coach, and motivate techs & advisors to perform at their best Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence Drive store performance by hitting and exceeding sales & service targets Partner with Store Manager on daily operations, scheduling, and compliance Keep the shop efficient, safe, and aligned with company standards Ensure every customer gets world-class service that builds loyalty and trust What Makes You a Great Fit At least 1–3 years of experience in automotive service management or retail repair leadership Strong background in service sales (tires, brakes, maintenance, or mechanical) Proven ability to lead a team in a high-volume, fast-paced environment Excellent communication and problem-solving skills Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job) A self-starter who thrives on results, accountability, and growth Open availability, including weekends, to lead and support the team during peak business times About Big Brand Tire & Service For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we're serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers. American Tire Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace. #J-18808-Ljbffr