Billing Specialist

Billing Specialist

This role manages client billing operations for assigned accounts by preparing, auditing, and processing recurring and ad hoc invoices with a strong focus on accuracy, completeness, supporting documentation, and adherence to client-specific requirements and schedules. The position validates billable costs and billing readiness by reviewing vendor activity, unbilled expenses, open purchase orders, job status, and approvals to ensure all client charges are properly captured, reconciled, and aligned with contractual and operational guidelines. It also investigates and resolves billing discrepancies, payment issues, and account variances through detailed research, cross-functional coordination, and timely adjustments that maintain accurate account balances and support revenue recognition. In addition, the job supports month-end and year-end close activities, maintains organized billing records and reporting, monitors deadlines and workflow risks, and builds trusted partnerships while demonstrating Humanity, Diversity, Integrity, Tenacity, and Curiosity in daily work and interactions.

What You'll Do

• Manage client billing operations — Audit, prepare, and process recurring and ad hoc client billings for assigned accounts, ensuring invoices are accurate, complete, supported by approved documentation, and issued according to client requirements and billing schedules.
• Validate billable costs and billing readiness — Review vendor activity, unbilled costs, open purchase orders, job status, and supporting documentation to ensure all billable expenses are captured, approved, reconciled, and ready for accurate client invoicing.
• Process and reconcile vendor invoices — Audit and process vendor invoices while verifying coding, cost allocations, fees, commissions, and other billing elements to ensure accuracy and alignment with approved statements of work, insertion orders, and client billing requirements.
• Resolve billing discrepancies and account variances — Investigate and resolve billing, payment, cost, and reconciliation discrepancies by researching supporting documentation, coordinating with stakeholders, and implementing approved adjustments to maintain accurate client account balances.
• Support revenue recognition through reconciliations — Manage advance bill reconciliations, payable cost reconciliations, and related billing adjustments to support accurate revenue recognition and financial reporting requirements.
• Maintain billing workflow and deadline compliance — Monitor billing activities, approvals, reconciliation requirements, and account status across assigned clients, proactively identifying risks and escalating issues to help ensure billing cycles and close deadlines remain on track.
• Support month-end and year-end close activities — Partner with accounting, finance, account management, and operational teams to complete billing reconciliations, resolve outstanding items, and provide information necessary for timely and accurate financial close processes.
• Maintain billing documentation and reporting — Maintain organized billing support, approvals, reconciliations, and account records while preparing routine reporting that provides visibility into account status, outstanding issues, and upcoming activities.
• Embody Moroch's values — Demonstrate Humanity, Diversity, Integrity, Tenacity, and Curiosity in daily interactions, decision-making, and work product while building trusted relationships and contributing to a positive, inclusive, and high-performing culture.

Role-Based Skills

• Client Billing
• Billing Reconciliation
• Invoice Auditing
• Accounts Payable
• Cost Flow Analysis
• Job Costing
• Accounts Receivable
• Financial Close Support
• Revenue Recognition
• Purchase Order Reconciliation
• Workflow Documentation
• Media Vendor Reconciliation

Core Skills

• Precision & Accuracy
• Functional & Technical Knowledge
• Effective Communication
• Accountability & Follow Through
• Analytical Thinking
• Client Focus
• Continuous Learning
• Technology Readiness

Leadership Skills

• Teamwork & Collaboration
• Building Alignment
• Performance & Results Management

Qualifications

• Relevant Education — Associate's or bachelor's degree in accounting, finance, business, or a related field, or equivalent professional experience demonstrating the ability to manage client billing, payables, reconciliations, and billing documentation accurately.
• Billing Experience — At least 3-5 years of related experience in client billing and/or accounts payable, including responsibility for auditing invoices, processing billings, and supporting timely month-end billing deadlines. Candidates must have experience processing client billings that are driven by vendor invoices, payable costs, and job cost reconciliation.
• Reconciliation Scope — Demonstrated experience reconciling vendor invoices, payable costs, unbilled items, or advance bill activity and applying job costing and cost flow analysis to ensure accurate client billing and revenue support.

What You'll Find at Moroch

We're committed to creating an environment where people can do great work and build meaningful careers. Eligible employees have access to a comprehensive benefits program including:

• Medical, dental, and vision coverage
• 401(k) with company match
• Generous PTO, paid holidays, and give back time for volunteering
• Hybrid work
• Mental health and wellbeing resources
• Fitness reimbursement
• Paid parental and child-bonding leave

About Moroch

At Moroch, we believe that local changes everything. We unearth specificity from local culture to create impact at scale for regional, national and multi-location brands. We anchor every decision in business insights, unleashing our teams to develop relentlessly fresh creative and intentional media strategies that change behaviors. Every solution we create closes the proximity gap, helping brands get closer to consumers and communities. Moroch is a proudly independent agency dedicated to helping franchisees and local marketers drive business results. Visit moroch.com to learn more about our clients and current work.

Equal Opportunity Statement

This job description reflects the general details considered necessary to describe the principal functions of the job. It shall not be construed as a detailed description of all work requirements, nor is it intended to be an exhaustive list of responsibilities and duties necessary to perform the job. Moroch is an Equal Opportunity Employer.

Travel Requirements

Travel may be required for this position, up to approximately 10% of the time.