Billing Coordinator

A well-established healthcare services organization in Wilmette is seeking a detail-oriented and proactive Billing Coordinator to join their growing team. This position is ideal for someone who thrives in a fast-paced environment and enjoys managing complex billing processes while collaborating with both internal teams and external stakeholders. This role offers a competitive salary of $80K-$100K, along with a comprehensive benefits package that includes medical, dental, vision, 401(k), paid time off, and opportunities for professional growth and advancement. This position is fully on-site Monday-Friday. Responsibilities of the Billing Coordinator: Perform thorough follow-up activities on outstanding accounts to work toward timely account resolution and maintain accurate account balances. Facilitate billing and collections processes for outstanding accounts receivable while ensuring compliance with company policies and industry standards. Communicate with patients, insurance carriers, attorneys, vendors, and other third-party payers regarding billing inquiries, claim status updates, and payment resolutions. Manage primary, secondary, and tertiary billing processes, including Medicare and other government and non-government payer accounts. Monitor daily billing and customer service queues to maintain productivity standards and identify trends requiring management attention. Document all account activity, correspondence, conversations, and actions taken to support claims reviews, appeals, and follow-up efforts. Partner with the Billing Manager to investigate and resolve claim discrepancies, billing concerns, denied claims, and other account-related issues. Requirements of the Billing Coordinator: Bachelor's degree preferred; equivalent professional experience will be considered. Minimum of 3 years of billing, accounts receivable, collections, or healthcare revenue cycle experience required. Strong knowledge of insurance billing processes, including Medicare, commercial insurance, and third-party payer requirements. Excellent verbal and written communication skills with the ability to professionally interact with patients, vendors, attorneys, and insurance representatives. High attention to detail with strong organizational and documentation skills in a deadline-driven environment. Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word, as well as billing and claims management systems. Ability to prioritize multiple tasks, problem-solve effectively, and work independently while collaborating with cross-functional teams. #J-18808-Ljbffr Mack & Associates, Ltd.